IT Support Specialist

2 weeks ago

Bengaluru, India beBeeTechnical Full time ₹ 5,00,000 - ₹ 8,00,000 per year

We are seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will play a crucial role in providing technical assistance and support to our internal team and clients.

Your expertise will be vital in ensuring the smooth operation of our IT systems and resolving any technical issues efficiently.

Key Responsibilities:
  • Provide technical support to end-users via phone, email or remote tools
  • Install, configure and troubleshoot hardware and software components
  • Diagnose and resolve technical issues related to network connectivity
  • Collaborate with the IT team to ensure seamless operation of all systems
  • Document all technical procedures and user guides
  • Manage user accounts and permissions
  • Perform regular system updates and upgrades

To excel in this role, you will require:

Required Skills and Qualifications:
  • Associate degree in Information Technology or related field
  • Proven experience as an IT Support specialist or similar role
  • Strong knowledge of Windows and Mac OS environments
  • Experience with troubleshooting hardware and software issues
  • Excellent communication and customer service skills
  • Ability to work well in a team environment
  • Knowledge of network protocols and security

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