E-Commerce (Shopify) & Operations Manager

4 days ago

Panchkula, Haryana, India Akya Wellness Full time ₹ 9,00,000 - ₹ 12,00,000 per year

About AKYA Wellness

Join our mission to empower wellness journeys through innovative products and exceptional digital experiences. We're seeking a talented Shopify Expert to elevate our e-commerce platform and drive growth in the wellness industry.

The Role

We're looking for a skilled Shopify Expert to optimize our online store, enhance user experience, and implement growth-focused e-commerce strategies.

Responsibilities

Ecommerce (Shopify):

  • Develop and execute A/B testing strategies to improve conversion rates
  • Integrate third-party tools (email marketing, analytics, subscription platforms)
  • Troubleshoot technical issues and provide ongoing platform maintenance
  • Collaborate with marketing team on promotional campaigns and landing pages
  • Analyze e-commerce metrics and provide data-driven recommendations
  • Stay current with Shopify updates, new features, and industry best practices

Operations & Fulfillment:

  • Oversee order processing workflows and fulfillment operations
  • Manage product catalogs, inventory systems, and automated workflows
  • Manage inventory levels, stock alerts, and product availability
  • Handle order modifications, cancellations, and customer service escalations
  • Set up and optimize automated fulfillment rules and shipping calculations

Qualifications

  • Strong understanding of e-commerce best practices and conversion optimization
  • Knowledge of SEO principles and site performance optimization
  • Experience with popular Shopify apps and third-party integrations
  • Familiarity with analytics tools (Google Analytics, Shopify Analytics)
  • Understanding of payment gateways and checkout optimization
  • Basic graphic design skills or familiarity with design tools
  • Amazon store management experience - including product listings, PPC campaigns, and marketplace optimization
  • Basic graphic design skills or familiarity with design tools is a plus

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