
E-Commerce (Shopify) & Operations Manager
4 days ago
About AKYA Wellness
Join our mission to empower wellness journeys through innovative products and exceptional digital experiences. We're seeking a talented Shopify Expert to elevate our e-commerce platform and drive growth in the wellness industry.
The Role
We're looking for a skilled Shopify Expert to optimize our online store, enhance user experience, and implement growth-focused e-commerce strategies.
Responsibilities
Ecommerce (Shopify):
- Develop and execute A/B testing strategies to improve conversion rates
- Integrate third-party tools (email marketing, analytics, subscription platforms)
- Troubleshoot technical issues and provide ongoing platform maintenance
- Collaborate with marketing team on promotional campaigns and landing pages
- Analyze e-commerce metrics and provide data-driven recommendations
- Stay current with Shopify updates, new features, and industry best practices
Operations & Fulfillment:
- Oversee order processing workflows and fulfillment operations
- Manage product catalogs, inventory systems, and automated workflows
- Manage inventory levels, stock alerts, and product availability
- Handle order modifications, cancellations, and customer service escalations
- Set up and optimize automated fulfillment rules and shipping calculations
Qualifications
- Strong understanding of e-commerce best practices and conversion optimization
- Knowledge of SEO principles and site performance optimization
- Experience with popular Shopify apps and third-party integrations
- Familiarity with analytics tools (Google Analytics, Shopify Analytics)
- Understanding of payment gateways and checkout optimization
- Basic graphic design skills or familiarity with design tools
- Amazon store management experience - including product listings, PPC campaigns, and marketplace optimization
- Basic graphic design skills or familiarity with design tools is a plus
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