Programme Manager

JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   Programme Manager - Portfolio Navigator Management ServicesPosition OverviewWe are seeking an experienced Programme Manager to lead the delivery of the Portfolio Navigator Management Services project, a strategic initiative that will transform how clients interact with and optimize their real estate portfolios. This role requires a seasoned programme management professional who can orchestrate complex, multi-workstream initiatives while delivering exceptional business value through innovative technology solutions.Key ResponsibilitiesProgramme Leadership & StrategyLead end-to-end delivery of Portfolio Navigator Management Services project, ensuring alignment with Portfolio Services strategic objectives and client value propositionsDevelop comprehensive programme roadmap with clear milestones, dependencies, and success criteria that support REMS Board vision for next-generation portfolio managementEstablish programme governance framework including stakeholder management protocols, risk mitigation strategies, and quality assurance processesCoordinate cross-functional teams across Technology, Product Management, Client Services, and Regional Operations to ensure unified programme deliveryPortfolio Navigator Platform DevelopmentOversee development and implementation of intelligent portfolio navigation capabilities that enable clients to optimize real estate performance and decision-makingManage integration of Portfolio Navigator with PortfolioOS ecosystem, ensuring seamless data flow and unified user experience across Portfolio Services platformsDrive implementation of AI-powered analytics, predictive modeling, and automated reporting capabilities within Portfolio Navigator platformEnsure Portfolio Navigator delivers measurable client value through enhanced portfolio visibility, optimization recommendations, and strategic insightsStakeholder Management & CommunicationManage complex stakeholder ecosystem including global Portfolio Services leadership, regional delivery teams, technology partners, and key client representativesProvide executive-level programme reporting to Portfolio Services leadership and REMS Board, highlighting progress, risks, and strategic opportunitiesFacilitate programme alignment across multiple time zones, cultures, and organizational levels while maintaining clear communication and unified objectivesLead client engagement activities including requirement gathering, solution validation, and deployment planning for Portfolio Navigator implementationProgramme Execution ExcellenceImplement robust programme management processes including agile delivery methodologies, quality gates, and continuous improvement mechanismsManage programme budget exceeding $[X]M with full accountability for resource allocation, cost optimization, and ROI deliveryCoordinate multiple workstreams including platform development, data integration, user experience design, and client onboarding processesEnsure programme delivery meets quality standards, timeline commitments, and budget constraints while exceeding stakeholder expectationsInnovation & Future-State DevelopmentDrive innovation in portfolio management service delivery through Portfolio Navigator capabilities that differentiate JLL in the competitive landscapeEstablish framework for continuous platform evolution based on client feedback, market trends, and emerging technology opportunitiesCreate scalable delivery model that enables Portfolio Navigator expansion across global markets and diverse client segmentsPosition Portfolio Navigator as industry-leading solution that sets new standards for commercial real estate portfolio managementRequired QualificationsProgramme Management ExpertiseBachelor's degree in Business Administration, Engineering, Computer Science, or related field; MBA or advanced degree preferred8+ years of programme management experience with proven track record of delivering complex, multi-million dollar technology initiativesExpert-level programme management skills including stakeholder management, risk mitigation, budget management, and quality assuranceProfessional programme management certification (PMP, MSP, or equivalent) with demonstrated application of best practicesTechnology & Platform ExperienceExtensive experience managing technology platform development including SaaS solutions, data integration, and user experience optimizationUnderstanding of real estate technology ecosystem with preference for portfolio management, lease administration, or transaction management platformsKnowledge of AI/ML integration, predictive analytics, and automated reporting within enterprise software solutionsExperience with cloud platforms, API development, and enterprise system integration methodologiesIndustry & Domain KnowledgeCommercial real estate industry experience with deep understanding of portfolio management processes, client needs, and market dynamicsPortfolio Services knowledge including transaction management, lease administration, consulting, and client relationship managementUnderstanding of real estate data structures, reporting requirements, and regulatory compliance considerationsExperience working with sophisticated real estate clients and understanding their portfolio optimization objectivesLeadership & Communication SkillsProven ability to lead cross-functional teams exceeding 20+ members across multiple geographic locations and organizational levelsExecutive communication skills with ability to present complex programme information to C-level stakeholders and board membersChange management expertise including stakeholder alignment, adoption planning, and organizational transformation leadershipCrisis management and problem-solving capabilities for handling complex programme challenges and unexpected obstaclesPreferred QualificationsPortfolio Services or similar real estate services experience within JLL or comparable organizationExperience with PortfolioOS platform or similar enterprise real estate technology solutionsGlobal programme management experience across multiple markets and regulatory environmentsClient-facing experience including requirement gathering, solution design, and deployment managementSuccess MetricsOn-time, on-budget delivery of Portfolio Navigator Management Services platformAchievement of client adoption targets and user satisfaction scores exceeding 90%Delivery of measurable ROI including cost savings, efficiency gains, and revenue enhancement for Portfolio ServicesSuccessful integration with PortfolioOS ecosystem and seamless user experience across platformsEstablishment of scalable delivery model for future Portfolio Navigator expansionWhat We OfferOpportunity to lead transformational technology initiative that shapes the future of commercial real estate portfolio managementCollaborative environment with access to cutting-edge technology resources and industry expertiseProfessional development opportunities including leadership training and industry conference participationCompetitive compensation package including performance-based incentives aligned with programme successComprehensive benefits package and flexible working arrangementsReports to: Head of Portfolio ServicesLocation: [Bangalore, India/Hybrid Options]Employment Type: Full-timeLocation: On-site –Bengaluru, KAScheduled Weekly Hours:40If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements.  We're interested in getting to know you and what you bring to the tableAt JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.