RTA Real Time Associate WFM Bangalore

MNC in Bangalore Hiring for WFM RTA Real Time Analyst CTC UPTO 5.8LPA based on Last CTC Require 2+ Years Experience in WFM RTA Shifts 24*7 Role and Key Responsibilities:  Analyze staffing/volume trends and operational performance dashboards.  Develop short, medium and long term staffing plans for assigned business in an accurate and timely...

Since 1995, Amazon has focused on being "the world's most customer centric company." Our customers are worldwide, and include not just consumers, but also our sellers. World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. Over 2 million sellers offer new, used,...

*Job Description – Real-Time Analyst (RTA)**Job Title:* Real-Time Analyst (RTA)*Department:* Workforce Management (WFM)*Employment Type:* Full-time*Salary:* Up to *₹5.5 LPA**Key Responsibilities*** Monitor call, chat, and case queues to maintain SLAs.* Track agent availability, idle time, and schedule adherence.* Adjust intraday staffing, breaks, and...

Job Description; -Role: Real Time Analyst (RTA)Location: Bangalore (WFO)Shift: Rotational (24/7)Role Summary:The Real-Time Analyst (RTA) plays a critical role in ensuring operational efficiency and service delivery performance by actively monitoring, analyzing, and managing real-time activities across multiple queues. This role serves as the first line of...

Job Title: Real-Time Analyst (RTA)Department: Workforce Management (WFM)Employment Type: Full-time Role Summary:The Real-Time Analyst (RTA) plays a critical role in ensuring operational efficiency and service delivery performance by actively monitoring, analyzing, and managing real-time activities across multiple queues. This role serves as the first line...

Job DescriptionPosition:Lead Real-Time Analyst (RTA)Department:Workforce ManagementHierarchy:Mid-level CommandDirect Supervisor:Workforce CoordinatorThe Real-Time Analyst (RTA) is responsible for monitoring call center agents' performance and ensuring optimal staffing levels to meet service level agreements (SLAs) in real time. The RTA will provide timely...

Role Summary:The Real-Time Analyst (RTA) plays a critical role in ensuring operational efficiency and service delivery performance by actively monitoring, analyzing, and managing real-time activities across multiple queues. This role serves as the first line of defense to ensure service levels and performance metrics are achieved, while supporting operations...

Role Summary: The Real-Time Analyst (RTA) plays a critical role in ensuring operational efficiency and service delivery performance by actively monitoring, analyzing, and managing real-time activities across multiple queues. This role serves as the first line of defense to ensure service levels and performance metrics are achieved, while supporting...

Role Summary:The Real-Time Analyst (RTA) plays a critical role in ensuring operational efficiency and service delivery performance by actively monitoring, analyzing, and managing real-time activities across multiple queues. This role serves as the first line of defense to ensure service levels and performance metrics are achieved, while supporting operations...

Role Summary: The Real-Time Analyst (RTA) plays a critical role in ensuring operational efficiency and service delivery performance by actively monitoring, analyzing, and managing real-time activities across multiple queues. This role serves as the first line of defense to ensure service levels and performance metrics are achieved, while supporting...