Cashier/Customer Service
2 days ago
Key Responsibilities:
1. Cash Handling & POS Operations:
- Operate cash registers, barcode scanners, and POS systems accurately.
- Process cash, credit/debit card, UPI, and digital wallet transactions securely.
- Issue receipts, refunds, or change accurately and in a timely manner.
- Balance cash drawers at the beginning and end of shifts.
2. Customer Interaction:
- Greet customers with a welcoming attitude and offer assistance promptly.
- Answer customer inquiries regarding products, services, promotions, and prices.
- Handle complaints or concerns professionally and escalate to supervisors when needed.
- Assist customers with product returns, exchanges, or gift wrapping, as per policy.
3. Store Support:
- Maintain cleanliness and organization of the cashier counter and front area.
- Ensure sufficient packaging materials (bags, wrapping paper, etc.) are available.
- Support floor staff during high-traffic periods when needed.
- Participate in inventory checks or restocking as assigned.
4. Compliance & Security:
- Follow all cash handling procedures to prevent theft or errors.
- Monitor for suspicious activity or potential security risks and report promptly.
- Adhere to company policies regarding discounts, returns, and payment methods.
Key Skills & Qualifications:
- High School Diploma or equivalent (Bachelor's degree preferred for some positions).
- Previous cashier, retail, or customer service experience is an advantage.
- Excellent communication and interpersonal skills.
- Basic math skills and familiarity with handling electronic payment systems.
- Patience, attention to detail, and ability to work under pressure.
- Ability to stand for extended periods and manage fast-paced work.
Job Type: Full-time
Pay: ₹13, ₹16,000.00 per month
Work Location: In person
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