Service Engineer
3 days ago
Job Mode: Remote (Work From Home)
Key Responsibilities
- Installation and Commissioning
- Install and set up lab testing instruments at client sites.
- Ensure proper calibration and configuration of instruments to meet specifications.
- Maintenance and Repair
- Perform routine maintenance to ensure equipment operates efficiently.
- Diagnose and resolve technical issues, including hardware and software problems.
- Customer Support
- Provide on-site and remote technical support to clients.
- Train clients on the proper use and maintenance of instruments.
- Documentation
- Maintain detailed records of installations, maintenance, and repairs.
- Prepare service reports and submit them to the technical manager.
- Product Feedback and Improvement
- Collect feedback from clients regarding instrument performance.
- Collaborate with the R&D and Quality teams to suggest product improvements.
- Compliance
- Adhere to safety protocols and ensure instruments meet regulatory standards.
Essential Requirements
- Education:
- Diploma/Degree in Electronics, Instrumentation, Mechanical Engineering, or a related field.
- Experience:
- 2-7 years of experience in servicing lab equipment or similar technical roles.
- Technical Skills:
- Knowledge of troubleshooting electronic and mechanical systems.
- Travel:
- Willingness to travel to client sites, including outstation locations, as required.
Bonus Skills and Attributes
- Experience with specific lab testing instruments, such as tensile testers, spectrophotometers, or chromatographs.
- Knowledge of software tools used in lab instruments.
- Basic understanding of networking and connectivity for equipment integration.
- Certification in instrument calibration or maintenance is a plus.
- Strong problem-solving and analytical skills.
- Customer-focused attitude with the ability to handle pressure and deadlines.
Job Type: Full-time
Pay: ₹30,000.00 per month
Work Location: In person
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