Service Advisor
13 hours ago
Company Description
Real Jobs Consulting Services is a reputable placement agency based in Gurgaon. We specialize in offering a range of placement services, including HR consultancy, placement consultancy, manpower recruitment, domestic placement, career consultancy, and work-at-home services. Our expert team leverages clients' business potential through strategic HR solutions. Many companies and individuals in Gurgaon benefit from our services. Connect with us to learn more about how we can assist you.
Role Description
This is a full-time, on-site role for a Service Advisor (Two Wheeler) located in Greater Delhi Area. The Service Advisor is responsible for providing excellent customer service, ensuring customer satisfaction, and managing aftersales services for two-wheeler clients. Daily tasks include addressing customer queries, managing service appointments, conducting follow-ups, and ensuring customers receive thorough and accurate information about services and repairs.
Qualifications
- Customer Satisfaction, Customer-focused Service, Customer Service skills
- Strong Communication skills
- Experience in Aftersales service
- Excellent problem-solving abilities
- Ability to work effectively in a team
- Knowledge of two-wheeler mechanics is a plus
- Relevant certification or diploma in automotive service or related field preferred
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