Receptionist / Front Office Executive

7 days ago

Medavakkam Junction Chennai, India E Spa International Full time ₹ 3,00,000 - ₹ 4,50,000 per year

Front Office Responsibilities:

Client handling & appointment management

Room coordination with therapists

Billing & petty cash handling

Sales reports & data entry

Answering calls & client inquiries

Support in marketing & promotions

Good communication skills

Basic computer & billing knowledge

Customer service-oriented

Customer care Executive Responsibilities:

Handle inbound and outbound calls professionally.

Convert leads into confirmed appointments.

Schedule and manage customer appointments efficiently.

Explain spa services, offers, and packages to clients.

Maintain and update customer databases regularly.

Follow up with clients for feedback and repeat visits.

Coordinate with the front office and therapists for smooth operations.

Achieve daily and monthly targets for lead conversion and bookings.

Requirements:

Good communication skills in Kannada, Telugu, and Hindi.

Strong convincing and interpersonal skills.

Basic computer knowledge and call-handling experience preferred.

Positive attitude, confidence, and customer-oriented mindset.

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