Tele Calling Executive

2 weeks ago

Andheri East, Maharashtra, India coto Full time ₹ 2,00,000 - ₹ 2,50,000 per year

Job Title: Telecaller – Candidate Interview Scheduling

Location: Mumbai (On-site as applicable)

About coto:

coto is an emotional wellness platform offering 24X7 live consultations in Tarot, Astrology, Numerology, Energy Healing and Relationship Counselling.

As a fast-growing platform driven by empathy and community, we are looking for a proactive Telecaller – Candidate Interview Scheduling to ensure our recruitment process is smooth, efficient, and candidate-friendly. Join us in shaping a workplace where every interaction reflects care, respect, and professionalism.

Key Responsibilities:

  • Call and connect with candidates to schedule interviews, ensuring alignment between their availability and hiring team's schedules.
  • Share interview details such as date, time, location, and instructions in a clear and empathetic manner.
  • Maintain and update candidate records and interview schedules with accuracy and confidentiality.
  • Collaborate with hiring managers and recruitment teams to ensure timely follow-ups and confirmations.
  • Provide assistance to candidates regarding interview-related queries and support them throughout the process.
  • Monitor attendance, follow up with candidates post-interview, and escalate issues when required.
  • Assist in generating reports and analytics related to interview scheduling and candidate engagement.
  • Uphold coto's values of empathy, trust, and professionalism in all communications.

Qualifications:

  • 0–1 years of experience in telecalling, recruitment support, customer service, or a related field.
  • Excellent communication skills in English and Hindi (additional languages are a plus).
  • Strong interpersonal skills with the ability to manage sensitive candidate interactions.
  • Highly organized with attention to detail and the ability to multitask.
  • Discretion and professionalism when handling candidate information.

Preferred Skills:

  • Experience in recruitment or HR operations.
  • Knowledge of scheduling tools or CRM platforms.
  • Understanding of gender-sensitive communication and empowerment initiatives.

Why Join coto?

  • Work in a supportive, inclusive, and purpose-driven environment.
  • Opportunities for personal and professional growth.
  • Training, mentorship, and skill development.
  • Contribute to empowering women's journeys while building your career.

Job Type: Full-time

Pay: ₹20, ₹25,000.00 per month

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person

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