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Tele Calling Executive
2 weeks ago
Job Title: Telecaller – Candidate Interview Scheduling
Location: Mumbai (On-site as applicable)
About coto:
coto is an emotional wellness platform offering 24X7 live consultations in Tarot, Astrology, Numerology, Energy Healing and Relationship Counselling.
As a fast-growing platform driven by empathy and community, we are looking for a proactive Telecaller – Candidate Interview Scheduling to ensure our recruitment process is smooth, efficient, and candidate-friendly. Join us in shaping a workplace where every interaction reflects care, respect, and professionalism.
Key Responsibilities:
- Call and connect with candidates to schedule interviews, ensuring alignment between their availability and hiring team's schedules.
- Share interview details such as date, time, location, and instructions in a clear and empathetic manner.
- Maintain and update candidate records and interview schedules with accuracy and confidentiality.
- Collaborate with hiring managers and recruitment teams to ensure timely follow-ups and confirmations.
- Provide assistance to candidates regarding interview-related queries and support them throughout the process.
- Monitor attendance, follow up with candidates post-interview, and escalate issues when required.
- Assist in generating reports and analytics related to interview scheduling and candidate engagement.
- Uphold coto's values of empathy, trust, and professionalism in all communications.
Qualifications:
- 0–1 years of experience in telecalling, recruitment support, customer service, or a related field.
- Excellent communication skills in English and Hindi (additional languages are a plus).
- Strong interpersonal skills with the ability to manage sensitive candidate interactions.
- Highly organized with attention to detail and the ability to multitask.
- Discretion and professionalism when handling candidate information.
Preferred Skills:
- Experience in recruitment or HR operations.
- Knowledge of scheduling tools or CRM platforms.
- Understanding of gender-sensitive communication and empowerment initiatives.
Why Join coto?
- Work in a supportive, inclusive, and purpose-driven environment.
- Opportunities for personal and professional growth.
- Training, mentorship, and skill development.
- Contribute to empowering women's journeys while building your career.
Job Type: Full-time
Pay: ₹20, ₹25,000.00 per month
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person