Assistant Manager

14 hours ago

Chandigarh, Chandigarh, India Lookmyticket Tours & Travels Pvt Ltd Full time ₹ 4,80,000 - ₹ 7,20,000 per year

The Assistant Manager, Travel Process supports the Travel Manager in overseeing the daily operations of the travel department. They are responsible for ensuring efficient and accurate handling of travel bookings, providing excellent customer service, managing a team of travel agents, and optimizing travel processes.

Key Responsibilities

  • Team Leadership and Management:
  • Supervise and train a team of travel agents, ensuring they meet performance targets and adhere to company policies.
  • Conduct performance reviews, provide constructive feedback, and identify training needs to foster professional growth.
  • Handle team schedules, manage workload distribution, and ensure adequate staffing levels to meet operational demands.
  • Operational Oversight:
  • Oversee the end-to-end travel booking process, including flights, hotels, car rentals, and other travel-related services.
  • Ensure all travel arrangements are processed accurately and in a timely manner, and resolve any issues or complaints that may arise.
  • Monitor key performance indicators (KPIs) and generate reports on team productivity, service quality, and operational efficiency.
  • Customer Service:
  • Serve as a point of escalation for complex customer inquiries or complaints, ensuring swift and satisfactory resolutions.
  • Maintain high standards of customer service and build strong relationships with clients and vendors.
  • Gather customer feedback to identify areas for service improvement.
  • Process Improvement:
  • Assist in developing and implementing new travel policies and procedures to enhance efficiency and reduce costs.
  • Stay updated on industry trends, new technologies, and travel regulations to recommend process improvements.
  • Collaborate with other departments to ensure seamless integration of travel processes.

Qualifications and Skills

  • Education: A bachelor's degree in tourism, hospitality management, business administration, or a related field is preferred.
  • Experience: 3-5 years of experience in the travel industry, with at least 1-2 years in a supervisory or leadership role.
  • Technical Skills: Proficiency with GDS (Global Distribution Systems) such as Amadeus, Sabre, or Galileo. Familiarity with travel management software and online booking tools.
  • Soft Skills:
  • Strong leadership and team management abilities.
  • Excellent communication, negotiation, and interpersonal skills.
  • Exceptional problem-solving and decision-making capabilities.
  • Ability to work under pressure and manage multiple tasks simultaneously.
  • Strong attention to detail and organizational skills.

Job Types: Full-time, Permanent

Pay: ₹40, ₹60,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person

  • assistant manager

    7 days ago

    Chandigarh, Chandigarh, India Hyatt Centric Sector 17 Chandigarh Full time ₹ 1,50,000 - ₹ 28,00,000 per year

    SummaryTo function as hygiene manager is to facilitate microbiological analysis and provide support in process analysis, method validation & maintenance of analytical instrumentation in microbiology lab. Conduct Hygiene Audits and Maintaining the HACCP/Hygiene activities, Training etc.QualificationsLooking for a colleague who is working as Team Leader -...

  • Assistant Manager

    1 week ago

    Chandigarh, Chandigarh, India Hyatt Centric Full time ₹ 1,50,000 - ₹ 28,00,000 per year

    Organization- Hyatt Centric Sector 17 ChandigarhSummaryTo function as hygiene manager is to facilitate microbiological analysis and provide support in process analysis, method validation & maintenance of analytical instrumentation in microbiology lab. Conduct Hygiene Audits and Maintaining the HACCP/Hygiene activities, Training etc.QualificationsLooking for...

  • Assistant Finance Manager

    2 weeks ago

    Chandigarh, Chandigarh, India KarePartners Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Looking for Assistant Finance Manager for Hospital chain based out of Chandigarh. Responsible for all aspects of accounting operations and financial reporting for the groupOther finance duties as required. Required Candidate profileLooking for experienced CA (Female pref.) with min. 2 years of in-depth knowledge of Indian accounting & exposure to US...

  • Key Account Manager Assistant

    7 days ago

    Chandigarh, Chandigarh, India beBeeinfluence Full time ₹ 12,00,000 - ₹ 36,00,000

    Job Title: Key Account Manager AssistantA prominent position within our organization, the Key Account Manager Assistant plays a pivotal role in driving productivity and influencing key partners. Reporting directly to the Vice President & National Account Head, this individual will oversee Zone Sales Managers / Regional Sales Managers / Area Sales Managers,...

  • Assistant Call Center Manager

    2 weeks ago

    Chandigarh, Chandigarh, India JeenaSikho Lifecare Private Limited Full time ₹ 40,000 - ₹ 70,000 per year

    Company DescriptionJeenaSikho Lifecare Private Limited is a health, wellness, and fitness company based out of Zirakpur, Punjab, India. The company is dedicated to promoting wellness and a healthy lifestyle through its various services and products. With a strong commitment to quality and customer satisfaction, JeenaSikho Lifecare aims to make a positive...

  • Senior Associate/Assistant Manager

    2 weeks ago

    Chandigarh, Chandigarh, India Plaksha University Full time

    Who are we ?Plaksha, a 21st Century University anchored in technology, aims to help solve some of the world's most challenging problems through transformational education. The founding team of Reimagining Higher Education Foundation (RHEF), the sponsoring body of Plaksha, is made up of CEOs, entrepreneurs, and companies. This unique collective philanthropy...

  • Assistant Sales Manager

    3 weeks ago

    Chandigarh, Chandigarh, India Savvy Search Full time

    Job Title Assistant Sales Manager HVAC Chillers Heat Pumps Location ChandigarhAbout the Employer A leading company in the HVAC industry specializing in cutting-edge chiller and heat pump solutions offering innovative and energy-efficient products Scope of the Role Develop and execute sales strategies for HVAC Chillers Heat Pumps Build and...

  • Assistant Sales Manager

    1 week ago

    Chandigarh, Chandigarh, India Antal International Full time

    Job Description Position: Assistant Sales ManagerLocation: Lucknow and ChandigarhIndustry: HVAC (Preferred) / EngineeringQualification: B.E. / B.TechExperience: 8+ years Job Profile: Generate business requirements through clients, consultants, and architects for the company's complete product range. Establish and expand industrial business footprint in...

  • Assistant Key Account Manager

    2 weeks ago

    Chandigarh, Chandigarh, India Tata AIA Life Insurance Full time

    Job DescriptionA Position OverviewPosition Title- Key Account Manager BancassuranceDepartment- Banca FSO Management UBILevel/ Band- 601 / AVPRole Summary:- Team & Benchmark productivity mgt through partner/s for the defined region- Influence partners for mindshare, product mix & business thereof- Assist partner thru Contest design, training, manpower, other...

  • Urgent: Assistant Key Account Manager

    2 weeks ago

    Chandigarh, Chandigarh, India Tata AIA Life Insurance Full time

    Job DescriptionPosition Title:Assistant Key Account Manager IBL Affluent BankingCompany:Tata AIA Life Insurance Company Ltd.Role Overview:Tata AIA Life Insurance Company Ltd. is looking for Assistant Key Account Manager - IBL Affluent Banking to join our dynamic team and embark on a rewarding career journey.Role Responsibilities:A Key Account Manager (KAM)...