Assistant Manager

15 hours ago

Chandigarh, Chandigarh, India Naukri Hospitality Jobs Full time ₹ 6,00,000 - ₹ 12,00,000 per year

We are looking for a skilled Assistant Manager to lead our concierge team, ensuring exceptional customer service and managing daily operations. The ideal candidate will have a strong background in hospitality management.

Roles and Responsibility

  • Manage the concierge team to achieve high levels of customer satisfaction and service quality.
  • Develop and implement effective strategies to enhance customer experience and loyalty.
  • Coordinate with various departments to ensure seamless service delivery and resolve customer complaints.
  • Analyze customer feedback and implement changes to improve overall customer satisfaction.
  • Train and mentor team members to enhance their skills and performance.
  • Monitor and control expenses to ensure cost-effectiveness and budget adherence.

Job Requirements

  • Proven experience in hospitality management, preferably in a similar role.
  • Strong leadership and team management skills, with the ability to motivate and inspire team members.
  • Excellent communication and interpersonal skills, enabling strong relationships with customers and colleagues.
  • Ability to work under pressure and manage multiple tasks simultaneously.
  • Strong problem-solving and analytical skills, with attention to detail and accuracy.
  • Familiarity with hotel management systems and software applications.

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