Receptionist

14 hours ago

Lucknow, Uttar Pradesh, India City Montessori School (CMS) Full time ₹ 1,50,000 - ₹ 2,50,000 per year

Role & responsibilities

  • Answering the phone, taking messages and redirecting calls to respective Incharges /Staff in the campus/department.
  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
  • Provide friendly and efficient service to all visitors and callers.
  • Creating and maintaining updated documents and spreadsheets.
  • Overseeing the sorting and distribution of incoming mails.
  • Coordinating with staff/ students or visitors .
  • Updating Incharges or staff on serious issues and queries of parents/stakeholders.
  • Being cordial with Parents/ Visitors and assisting them on their requirements.
  • Ability to manage the Front Desk of the Campus.

Required Skills

  • Excellent communication skills: Both verbal and written.
  • Customer service skills: Ability to handle inquiries and resolve issues professionally
  • Multitasking and organizational skills: Handle multiple tasks simultaneously and maintain a organized work flow.
  • Proficiency in Microsoft Office Suite: Word, Excel, Outlook, etc.
  • Typing skills: Accuracy and speed in typing and data entry.

Qualifications

  • Graduation or Post Graduation in any field.
  • Previous office experience, preferably in an educational environment.

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