MES Support Consultant

2 days ago

Chennai, Tamil Nadu, India Themesoft Inc. Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Greetings from Themesoft

We're looking for experienced
MES Support Consultants-Pharmaceutical/Life Sciences
to join our team in Chennai. In this role, you'll provide
L2/L3 functional and technical support
for enterprise-grade
Manufacturing Execution Systems (MES)
, especially
Werum PAS-X
and
FTPS
, ensuring seamless operations in a highly regulated, high-impact environment.

Location:
Chennai, India

Experience:
6–10 Years

Notice Period: Immediate to 10 days joiners

Schedule:
Must be flexible to work in shifts (rotational or fixed, based on business needs)

Key Responsibilities

  • Application Support:
    Deliver expert L2/L3 support for MES systems like PAS-X and FTPS.
  • Troubleshooting:
    Analyze logs, run SQL queries, and work through complex issues to keep manufacturing running.
  • Incident & Problem Management:
    Resolve incidents and root causes as per ITIL standards.
  • System Configuration:
    Execute routine updates, master data changes, and system health checks.
  • Documentation:
    Maintain detailed support documentation and knowledge base entries.
  • Stakeholder Communication:
    Interface with business users, IT teams, and vendors to ensure smooth operations.

Required Skills & Experience

  • MES Expertise:
  • 6–10 years supporting MES platforms (PAS-X, FTPS, or similar).
  • Strong understanding of manufacturing processes, especially
    Batch Execution, EBR
    , and
    Equipment Management
    .
  • Technical Proficiency:
  • Solid SQL skills for data analysis and debugging.
  • Knowledge of system integrations (ERP, LIMS, etc.).
  • Soft Skills & Process:
  • Excellent communication and analytical skills.
  • Experience in an
    ITIL-based
    support environment.

Interested candidates share updated resume with

hiring #MES #PASX #FTPS #ManufacturingIT #ApplicationSupport #LifeSciences #PharmaJobs #ChennaiJobs #MESConsultant #ITJobs #GxP #BatchExecution

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