MDM Consultant, Digital

About Improzo

At Improzo (Improve + Zoe; meaning Life in Greek), we believe in improving life by empowering our customers. Founded by seasoned Industry leaders, we are laser focused on delivering quality-led commercial analytical solutions to our clients.  Our dedicated team of experts in commercial data, technology, and operations has been evolving and learning together since our inception. Here, you won't find yourself confined to a cubicle; instead, you'll be navigating open waters, collaborating with brilliant minds to shape the future. You will work with leading Life Sciences clients, seasoned leaders and carefully chosen peers like you

People are at the heart of our success, so we have defined our CARE values framework with a lot of effort, and we use it as our guiding light in everything we do.  We CARE

·       Customer-Centric: Client success is our success. Prioritize customer needs and outcomes in every action. 

·       Adaptive: Agile and Innovative, with a growth mindset. Pursue bold and disruptive avenues that push the boundaries of possibilities.

·       Respect: Deep respect for our clients & colleagues. Foster a culture of collaboration and act with honesty, transparency, and ethical responsibility.

·       Execution: Laser focused on quality-led execution; we deliver Strive for the highest quality in our services, solutions, and customer experiences.

 About the Role:

 Introduction: We are seeking a talented and driven MDM (Master Data Management) Lead with 8+ years of hands-on experience in managing and working with Pharma MDM systems, such as Reltio or Informatica MDM. The ideal candidate will have a strong background in MDM processes, data governance, and quality assurance, with a good understanding of the pharmaceutical industry's data landscape (e.g., product data, clinical trial data, customer/HCP data).

As an MDM Lead, you will be responsible for supporting the design, implementation, migration and maintenance of MDM solutions that help manage critical business data across the organization. Your role will be pivotal in ensuring data quality, consistency, and accessibility, which will aid in critical decision-making processes across multiple business units.

Key Responsibilities:

1. 
   
2. MDM Design & Delivery:

• Lead the design, implementation, migration and maintenance of MDM solutions, primarily focusing on systems such as Reltio and Informatica MDM.
• Oversee data integration, profiling, and cleansing processes to ensure high-quality, consistent data across the enterprise. Ensure the scalability and performance of MDM systems
• Lead and mentor a team of MDM analysts and specialists, coordinating team efforts to deliver MDM projects and initiatives.
• Work closely with cross-functional teams to gather and understand business requirements for MDM solutions and ensure alignment with data governance and data management strategies.

• Help define and implement data governance processes and best practices to manage data integrity, security, and quality across the enterprise.
• Monitor and enforce data quality standards, ensuring data is accurate, complete, and up-to-date in MDM systems leveraging standard rules and GenAI based techniques for anomaly detections.
• Perform data validation and reconciliation to ensure alignment between MDM systems and operational databases.

• Lead the creation and maintenance of master data records in MDM systems, ensuring that master data attributes are accurate and standardized.

o   Develop and maintain MDM taxonomy, hierarchies, and reference data for HCP, HCO, and commercial pharma datasets.

• Implement data cleansing and standardization processes
• Coordinate with business stakeholders to resolve any discrepancies or issues related to master data.

• Oversee the integration of data from various sources, including legacy systems, external data sources, and other enterprise applications, into the MDM platform.
• Develop data mapping, transformation, and enrichment processes to ensure data consistency across different systems.

• Identify and recommend opportunities for process improvement related to data management, data quality, and data integration.
• Work on optimizing MDM workflows and processes to increase efficiency and reduce operational costs.

• Collaborate with business stakeholders, IT teams, and external vendors to understand data requirements, system integrations, and MDM strategies.
• Provide support for troubleshooting and resolving data-related issues raised by users or systems.

• Bring valuable insights into managing pharmaceutical-specific data, including drug information, regulatory data, clinical trials data, and sales data from sources like OneKey, IQVIA, Symphony, Komodo and other providers.
• Understand the challenges and requirements for pharmaceutical data management, especially in relation to regulatory compliance, data privacy, and industry-specific data standards.

 Required Qualifications:

• Bachelor's degree in Computer Science, Information Systems, Data Science, or a related field.
• 8+ years of professional experience working with Master Data Management (MDM) systems, such as Reltio, Informatica MDM, or similar platforms managing entities, relationships, attributes, rules, merges, and workflows.
• Strong understanding of data integration, transformation, and data quality concepts.
• Familiarity with data governance principles, including data stewardship, data privacy, and compliance regulations (e.g., GDPR, HIPPA).
• Proficient in SQL and data query languages for data extraction, manipulation, and reporting.
• Hands-on experience with data mapping, data validation, and data cleansing tools.
• Strong problem-solving skills and the ability to analyze and address complex data issues.
• Excellent communication skills to interact with cross-functional teams and stakeholders.

 Preferred Qualifications:

• Experience working with pharmaceutical data (e.g., drug master data, HCP/Customer 360, clinical data, sales data) and understanding of industry-specific data requirements.
• Experience migrating across MDM platforms (e.g. Informatica to Reltio) is highly desirable.
• Experience with data modeling, data architecture, and cloud-based MDM solutions.
• Familiarity with ETL tools, python scripting, data visualization tools, and reporting platforms.
• Knowledge of data management best practices, methodologies (e.g., Agile), and project management techniques.

 Key Skills: 

• MDM Platforms (Reltio Connected Data Platform, Informatica MDM HUB/Data )
• Data Integration & Transformation
• Data Governance & Quality Assurance
• Python scripting
• SQL & Data Querying
• Data Mapping & Cleansing
• Pharmaceutical Data Knowledge (preferred)
• Analytical Thinking & Problem-Solving
• Communication & Collaboration

 Benefits:

• Competitive salary and benefits package.
• Opportunity to work on cutting-edge tech projects, transforming the life sciences industry
• Collaborative and supportive work environment.
• Opportunities for professional development and growth.