Genesys Cloud Support Engineer

4 days ago


Chennai Hyderabad, India Vaakruthi Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Work Location- Hyderabad/Chennai

Work of mode- 5 days from office

Interview process- 1 internal followed by Client round

Mandatory skills- genesys cloud support, crm integration

Genesys Cloud Support Engineer- 2 Positions

Support and troubleshoot contact center technologies which include Call Recording/Transcription Applications, Inbound / Outbound Routing Strategies, IVR, Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, Genesys Web Browser ExteRole &



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