Genesys Cloud Support Engineer
4 days ago
Work Location- Hyderabad/Chennai
Work of mode- 5 days from office
Interview process- 1 internal followed by Client round
Mandatory skills- genesys cloud support, crm integration
Genesys Cloud Support Engineer- 2 Positions
Support and troubleshoot contact center technologies which include Call Recording/Transcription Applications, Inbound / Outbound Routing Strategies, IVR, Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, Genesys Web Browser ExteRole &
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Genesys Cloud Support
4 days ago
Hyderabad, Telangana, India C1 Full time ₹ 12,00,000 - ₹ 36,00,000 per yearAs an experienced developer, your role will involve developing high-quality applications and designing scalable code. Here are the details of your responsibilities: - Demonstrate product expertise. - Troubleshoot issues within the Genesys Cloud environment, including SIP & Network. - Understand Architect Call Flow changes in Genesys Cloud. - Assess complex...
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Developer, IT Platform Engineering
2 days ago
Chennai, Tamil Nadu, India Genesys Full time ₹ 4,00,000 - ₹ 12,00,000 per yearGenesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...
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Senior Manager, Platform Engineering
2 days ago
Chennai, Tamil Nadu, India Genesys Full timeGenesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...
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Genesys Cloud Engineer
1 week ago
Hyderabad, India Intellectt Inc Full timeJob Summary:We are seeking an experienced Genesys Cloud Engineer to join our team to design, configure, and optimize IVR solutions on Genesys Cloud CX. The ideal candidate should have a strong background in IVR development, cloud-based contact center platforms, and hands-on experience integrating with Amazon Lex, OpenAI models (e.g., GPT), or other...
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Genesys Cloud Engineer
1 week ago
Hyderabad, India Intellectt Inc Full timeJob Summary:We are seeking an experienced Genesys Cloud Engineer to join our team to design, configure, and optimize IVR solutions on Genesys Cloud CX. The ideal candidate should have a strong background in IVR development, cloud-based contact center platforms, and hands-on experience integrating with Amazon Lex, OpenAI models (e.g., GPT), or other...
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Genesys Cloud Engineer
1 week ago
Hyderabad, India Intellectt Inc Full timeJob Summary: We are seeking an experienced Genesys Cloud Engineer to join our team to design, configure, and optimize IVR solutions on Genesys Cloud CX. The ideal candidate should have a strong background in IVR development, cloud-based contact center platforms, and hands-on experience integrating with Amazon Lex, OpenAI models (e.g., GPT), or other...
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Product Owner, IT Platform Engineering
2 days ago
Chennai, Tamil Nadu, India Genesys Full timeGenesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...
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Genesys Support Engineer
6 hours ago
Hyderabad, Telangana, India Innova Solutions Full timeJob Summary:We are looking for a highly skilled Genesys Support Engineer with hands-on experience in managing and troubleshooting Genesys voice infrastructure. The ideal candidate will have deep expertise in Genesys Trunks, Media Regions, WebRTC, and Genesys Voice, along with a strong ability to resolve voice quality issues, number connectivity problems, and...
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Genesys Cloud
6 days ago
Chennai, Hyderabad, India Innova Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole & responsibilitiesGenesys Cloud Skill is MandatoryOnly Hyderabad & Chennai Locations and preferred who are willing to relocate.5-days OfficeNeed to work in Vault / ODC environment7pm - 4am will be the shift timings.Min 3+ Yrs to 14 Yrs profile is fine. Preferred Immediate to 30-days Notice candidates.Preferred candidate profileGenesys Platform...
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Genesys Cloud Engineer
1 week ago
Hyderabad, Telangana, India, Telangana Intellectt Inc Full timeJob Summary:We are seeking an experienced Genesys Cloud Engineer to join our team to design, configure, and optimize IVR solutions on Genesys Cloud CX. The ideal candidate should have a strong background in IVR development, cloud-based contact center platforms, and hands-on experience integrating with Amazon Lex, OpenAI models (e.g., GPT), or other...