Genesys Cloud Support Engineer

5 days ago


Chennai Hyderabad, India Vaakruthi Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Work Location- Hyderabad/Chennai

Work of mode- 5 days from office

Interview process- 1 internal followed by Client round

Mandatory skills- genesys cloud support, crm integration

Genesys Cloud Support Engineer- 2 Positions

Support and troubleshoot contact center technologies which include Call Recording/Transcription Applications, Inbound / Outbound Routing Strategies, IVR, Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, Genesys Web Browser ExteRole &


  • Genesys Engineer

    2 days ago


    Bengaluru, Chennai, Hyderabad, India Buzzworks Business Services Full time ₹ 10,400 - ₹ 13,08,780 per year

    Hiring C2HKey ResponsibilitiesLead the design and architectural strategy for complex Genesys Cloud Genesys Engage environmentsDevelop scalable and resilient solutions to support high-volume contact centersEnsure the architecture meets current business needs and is flexible for future growthOversee the development of sophisticated call routing strategies IVR...


  • Chennai, Tamil Nadu, India Genesys Full time US$ 80,000 - US$ 1,20,000 per year

    Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...


  • Chennai, Tamil Nadu, India Genesys Full time US$ 90,000 - US$ 1,20,000 per year

    Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...

  • Genesys IVA

    5 days ago


    Hyderabad, Telangana, India Tata Consultancy Services Full time

    Greetings from TCS !!! TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there-s nothing that can stop us from growing together. Role: Genesys IVA Location: Pune/Hyderabad Experience Range: 5-8 years Educational Qualification : 15 Years of Full Time Education **Job...


  • Hyderabad, Telangana, India Swift Strategic Solutions Inc Full time US$ 90,000 - US$ 1,20,000 per year

    Our technology services client is seeking multipleSenior Genesys Engineerto join their team on a contract basis. These positions offer a strong potential for conversion to full-time employment upon completion of the initial contract period. Below are further details about the role:Role: Senior Genesys EngineerExperience: 7+ YearsLocation: HyderabadNotice...


  • Hyderabad, Telangana, India Qentelli Full time US$ 90,000 - US$ 1,20,000 per year

    Job Description:We are looking for a skilled Genesys Cloud Developer to design, develop, and implement contact center solutions using Genesys Cloud CX (formerly PureCloud). The ideal candidate will have experience with Genesys APIs, Architect flows, integrations, and custom development in cloud environments.Role &Responsibilities:Develop and maintain contact...


  • Bengaluru, Gurugram, Hyderabad, India Mount Talent Consulting Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Must have skills: Genesys Cloud, Contact Center Analyst/Consultant, Functional CCaaS Consultant, Technical CCaaS Consultant, Industry Consultant, CCaaS Team Lead, CCaaS Design LeadGood to have skills: Genesys PureConnect, Genesys Engage, Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Five9,...


  • Bengaluru, Chennai, Hyderabad, India Golden Opportunities Pvt Ltd Full time US$ 9,00,000 - US$ 12,00,000 per year

    Job OverviewWe are seeking a highly experienced Genesys Cloud Implementation Specialist with 12 to 18 years of experience in contact centre technologies. The ideal candidate will have strong expertise in designing, deploying, and managing Genesys Cloud CX solutions, including integrations with enterprise systems and omnichannel contact centre platforms. This...


  • Hyderabad, Telangana, India Weekday AI Full time ₹ 19,00,000 - ₹ 24,00,000

    This role is for one of Weekday's clientsSalary range: Rs Rs ie INR 19-24 LPA)Min Experience: 7 yearsLocation: HyderabadJobType: full-timeWe are seeking an experienced Senior Genesys Engineer to lead the design, architecture, and optimization of Genesys Cloud / Engage Contact Center solutions. The role involves driving large-scale contact center...


  • Hyderabad, Telangana, India Weekday AI Full time ₹ 19,00,000 - ₹ 24,00,000 per year

    This role is for one of Weekday's clientsSalary range: Rs Rs ie INR 19-24 LPA)Min Experience: 7 yearsLocation: HyderabadJobType: full-timeRequirementsWe are seeking an experienced Senior Genesys Engineer to lead the design, architecture, and optimization of Genesys Cloud / Engage Contact Center solutions. The role involves driving large-scale contact center...