Compensation Platform Support Analyst
1 week ago
About Johnson Controls: At Johnson Controls, we are committed to creating a safe, comfortable, and sustainable world. Our innovative solutions empower businesses and communities to thrive.
Job Summary: We are seeking a detailed-oriented Compensation Platform Support Analyst to join our team. The ideal candidate will provide support for our compensation management platform, ensuring its effectiveness and user satisfaction.
Key Responsibilities:
- Provide technical support and assistance for the compensation platform, addressing user inquiries and issues.
- Collaborate with HR and IT teams to troubleshoot and resolve system-related problems.
- Assist in the implementation of new features and updates within the compensation platform.
- Conduct training sessions for users to improve platform utilization and understanding.
- Maintain documentation of system processes, user guides, and FAQs.
- Analyze user feedback to identify potential improvements and enhancements to the platform.
Qualifications:
- Bachelor's degree in Human Resources, Information Technology, or a related field.
- 2-3 years of experience in HRIS or compensation system support.
- Strong understanding of compensation principles and practices.
- Excellent analytical and problem-solving skills.
- Effective communication skills, with the ability to convey technical information to non-technical users.
- Experience with compensation management software is a plus.
Why Join Us: At Johnson Controls, we value our employees and offer a dynamic work environment with opportunities for growth and development. We provide a competitive salary and benefits package to support your professional journey.
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