Showroom Manager(Jewelry)

5 hours ago

Coimbatore, Tamil Nadu, India Enterprise IT Solutions Full time ₹ 4,80,000 - ₹ 5,40,000 per year

Showroom Manager – Jewelry Industry (4 Years Experience)

Location - Coimbatore

Contact : Ms.Deepika HR or

Key Responsibilities

1. Showroom Operations

  • Oversee day-to-day showroom functioning, ensuring smooth and efficient operations.
  • Maintain showroom cleanliness, display aesthetics, and product presentation to luxury retail standards.
  • Manage inventory levels, stock replenishment, and coordinate with suppliers for ordering and product updates.

2. Sales & Customer Service

  • Greet, guide, and assist customers in selecting jewelry that suits their preferences and budgets.
  • Meet and exceed monthly sales targets through upselling, cross-selling, and relationship building.
  • Handle customer queries, concerns, and complaints professionally to ensure excellent customer satisfaction.

3. Staff Management

  • Supervise, train, and motivate showroom staff on product knowledge, selling skills, and customer service standards.
  • Prepare staff schedules, assign tasks, and evaluate team performance.
  • Promote a positive and high-performance work environment.

4. Visual Merchandising

  • Implement effective visual merchandising strategies to enhance product appeal.
  • Ensure jewelry displays align with brand guidelines and seasonal themes.

5. Reporting & Documentation

  • Maintain sales records, daily reports, and customer data.
  • Analyze sales trends and provide insights to management for business growth.
  • Oversee billing accuracy, cash handling, and compliance with company policies.

6. Customer Relationship Management

  • Build long-term relationships with premium clients and ensure repeat business.
  • Coordinate appointments for customization, repairs, and special orders.

Skills & Competencies

  • Strong sales and negotiation skills
  • Excellent communication and interpersonal abilities
  • Knowledge of precious metals, diamonds, and gemstones
  • Team leadership and staff training
  • Inventory and stock management
  • High attention to detail and luxury brand etiquette
  • POS, billing, and CRM software proficiency

Education

  • Bachelor's degree (or relevant qualification)

Job Type: Full-time

Pay: ₹40, ₹45,000.00 per month

Work Location: In person

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