Sales Coordinator

1 day ago

Chennai, Tamil Nadu, India K Bd Madhi Vanan Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Position: Sales Coordinator (Female Only)

Location: Chennai

Department: Sales & Customer Support

Industry: Industrial Infrared Heating Solutions

Preferred Languages: English, Tamil (Hindi preferred)

Experience: Fresher 3 years

Skills: MS Office, typing, communication, customer coordination

Roles & Responsibilities

Sales Coordination & Customer Handling

  • Handle inbound calls, WhatsApp & email inquiries
  • Understand customer requirements and coordinate with Sales Engineers
  • Connect customers to right sales executive based on region/project
  • Maintain strong follow-up with customers until closure
  • Share product information, brochures, videos, and quotations
  • Update customer on order status, dispatch date, and delivery details
  • Collect customer feedback and maintain relationship

Documentation & Reporting

  • Prepare quotations and Proforma invoices
  • Maintain sales records and CRM data (IndiaMART / Excel / Software)
  • Daily sales entry, enquiry tracker updation and follow-up sheet
  • Maintain customer database and enquiry logs
  • Generate weekly and monthly sales reports

Communication & Coordination

  • Coordinate between customers, sales team, dispatch team & accounts
  • Schedule client meetings, calls, and follow-up reminders
  • Support in after-sales customer service and complaint coordination
  • Assist in arranging marketing events, online demos, exhibitions, etc.

Software & Tools Capability

  • MS Office (Excel, Word, PowerPoint mandatory)
  • Fast and accurate typing skills
  • WhatsApp Business, Email professionalism
  • CRM / Lead management tools (advantage)

Follow-up & Payments

  • Follow up for quotations, orders & payment collection
  • Share payment updates with Accounts & Sales Teams

Admin & Support Tasks

  • Maintain organized customer files & documentation
  • Assist in internal coordination with purchase & logistics team
  • Support sales executives with travel & schedule planning

Key Requirements

  • Female candidates only
  • Good communication skills (English, Tamil Hindi preferred)
  • Computer & MS Office knowledge (Excel/Word mandatory)
  • Strong coordination & follow-up mindset
  • Ability to communicate confidently with industrial customers
  • Professional attitude, polite communication, and positive mindset

Personality Qualities

  • Smart, Energetic & Well-presented
  • Good listener, clear communicator
  • Customer-friendly and disciplined
  • Team player & quick learner
  • Time management & multi-tasking ability

Growth Opportunity

  • Sales Support Executive Senior Sales Coordinator CRM Manager
  • Skill growth in industrial sales, CRM & operations
  • Exposure to industrial marketing & business development

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