Software Support Executive

3 days ago


Jaipur, Rajasthan, India Cronberry Full time ₹ 1,04,000 - ₹ 1,30,878 per year

CRONBERRY: MARKETING AUTOMATION AND LEAD MANAGEMENT SOFTWARE

Cronberry offers comprehensive marketing automation and lead management solutions tailored to meet every organization's marketing needs. With over 600+ satisfied users, Cronberry provides businesses with the tools necessary to scale and grow effectively. By combining lead management and marketing automation, Cronberry enables businesses to manage leads from various sources while improving user engagement simultaneously. With Cronberry, businesses can track user behavior, devise engagement strategies, and manage team performance effectively. Personalized messaging and a unique online experience empower businesses to make their marketing relevant, rising above promotional noise and achieving better results.

Job Role: Software Support Executive

Location: Jaipur (Work from Office)

Experience: Minimum 6 Months

Interview: Walk-in

Notice Period: Immediate joiner

Responsibilities:

Handle client queries and provide timely solutions

Assist customers in using CRM & marketing automation tools

Troubleshoot technical/software issues

Collaborate with the product & tech teams for resolutions

Ensure customer satisfaction and smooth onboarding

What We're Looking For:

Strong communication & problem-solving skills

Basic technical knowledge of software/CRM

Customer-first approach with patience and professionalism

Quick learner and team player



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