Training Specialist

1 week ago


Bhubaneswar Kolkata, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Roles and Responsibilities

  • Conduct Training Needs Analysis (TNA) to identify gaps in employee skills and knowledge.
  • Develop training programs, including product training, process training, OJT, TTI, NHT, TNI, and TNA.
  • Design and deliver effective training sessions using various methods such as classroom instruction, online courses, or on-the-job coaching.
  • Collaborate with stakeholders to ensure alignment of training programs with business objectives.
  • Evaluate the effectiveness of training programs through assessments and feedback mechanisms.

Desired Candidate Profile

  • 3-8 years of experience in Learning & Development or related field.
  • Strong understanding of LMS systems for managing training records and tracking progress.
  • Excellent communication skills for effective collaboration with stakeholders at all levels.

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