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Business Analyst
2 weeks ago
Job Role - Business Analyst
Location- Kolkata
Contact Name - Suparna Roy
Contact Number
Role & responsibilities :
- Design and implement effective collection strategies to improve recovery rates and reduce delinquency.
- Develop short, medium, and long-term strategies tailored to different delinquency buckets.
- Continuously monitor and adjust strategies based on performance metrics, market trends and regulatory changes.
- Analyze large datasets to uncover patterns, inefficiencies, and opportunities in the collection process.
- Leverage BI tools like Tableau, Power BI, Superset, and SQL for data visualization and automated reporting.
- Ensure accuracy and integrity of data across all collection systems.
- Identify and track key performance indicators (KPIs) to measure strategy effectiveness.
- Work cross-functionally with product, collections, data science, operations, and support teams to improve customer lifecycle management.
- Contribute to strategic planning and forecasting for collections and credit risk.
Preferred candidate profile
- Bachelors degree in Finance, Data Science, or a related field; MBA or advanced degree preferred.
- 3+ years of experience in Collections Strategy, Risk Management, or Business Intelligence.
- Strong proficiency in data analysis tools and programming languages like SQL, Python, or R.
- Hands-on experience with BI tools such as Tableau, Power BI, or Superset.
- Solid understanding of statistical modeling, machine learning, and predictive analytics.
- Familiarity with debt collection systems and tools.
- Understanding of regulatory frameworks governing collections and credit risk.
- Deep knowledge of compliance standards related to loan recovery and liquidation.