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Business Analyst

2 weeks ago

Kolkata, West Bengal, India Cars24 Full time US$ 90,000 - US$ 1,20,000 per year

Job Role - Business Analyst

Location- Kolkata

Contact Name - Suparna Roy

Contact Number

Role & responsibilities :

  • Design and implement effective collection strategies to improve recovery rates and reduce delinquency.
  • Develop short, medium, and long-term strategies tailored to different delinquency buckets.
  • Continuously monitor and adjust strategies based on performance metrics, market trends and regulatory changes.
  • Analyze large datasets to uncover patterns, inefficiencies, and opportunities in the collection process.
  • Leverage BI tools like Tableau, Power BI, Superset, and SQL for data visualization and automated reporting.
  • Ensure accuracy and integrity of data across all collection systems.
  • Identify and track key performance indicators (KPIs) to measure strategy effectiveness.
  • Work cross-functionally with product, collections, data science, operations, and support teams to improve customer lifecycle management.
  • Contribute to strategic planning and forecasting for collections and credit risk.

Preferred candidate profile

  • Bachelors degree in Finance, Data Science, or a related field; MBA or advanced degree preferred.
  • 3+ years of experience in Collections Strategy, Risk Management, or Business Intelligence.
  • Strong proficiency in data analysis tools and programming languages like SQL, Python, or R.
  • Hands-on experience with BI tools such as Tableau, Power BI, or Superset.
  • Solid understanding of statistical modeling, machine learning, and predictive analytics.
  • Familiarity with debt collection systems and tools.
  • Understanding of regulatory frameworks governing collections and credit risk.
  • Deep knowledge of compliance standards related to loan recovery and liquidation.