Sr. Manager, Seller Risk Consulting

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Team Summary

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results. In Asia Pacific (AP), VCA has geographically focused teams and the hub practice teams, which provides expertise in specific industry or functional verticals (Digital, Risk, Business Solutions, Acquiring & Merchant)

What the Senior Manager Fraud Risk, Consulting & Analytics does at Visa:

The VCA Risk Advisory Practice team is responsible for delivering Risk advisory services to Visa's clients (Issuers, Acquirers and Merchants) across Credit Risk and Fraud Risk. The Senior Manager, Seller Risk Consulting will report to the Director, Fraud Risk, within the VCA Risk Advisory Practice team and will contribute to the delivery of Seller (Acquirers, Merchants, Marketplaces, Payfacs, etc.) Risk advisory engagements. This individual will bring expertise in Acceptance Risk functional domain gained as Risk practitioner within a bank acquirer, merchant, payment facilitator and/or a specialized consulting firm. We are looking for a motivated, analytically minded individual with a track record of using Risk expertise to unlock business value.

Key responsibilities for the Senior Manager, Seller Risk Consulting:

• Leading/Supporting/contributing to the Seller Risk consulting engagements across Asia Pacific
• Collaborating with the client's team (both internal and external) to understand the business problem and desired business outcome
• End-to-end delivery of multiple projects within timelines, scope and budget requirements
• Ensuring all project documentation is up to date and maintain the highest levels of quality in deliverables
• Develop project pitches and proposals
• Develop and launch new Seller Risk advisory services and/or solutions
• Partner with other Visa functions (e.g., Risk, Merchant Sales and Acquiring, Product) to capitalize on existing risk products/solutions and co-design new ones leveraging Visa's assets (expertise, data, capabilities)
• Support the development and maintenance of consistency, standards and quality control of Fraud Risk consulting methodologies, ensuring world-class best practices and efficiency through economies of scale
• Act as an expert in Seller Risk Strategy and Fraud Management
• Participate to the expansion of Fraud Risk Managed Service

Why this is important to Visa

With a rapid change in the payment landscape, new regulations around Open banking and Open data and the emergence of new Fintech players – the payment ecosystem is rapidly evolving, and our clients are looking to Visa as the payment experts to help them navigate through the opportunities and challenges that these changes pose. Visa with its global reach and rich transaction data set is ideally positioned to assist merchants solve their strategic business problems and drive growth.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

• 7+ years of relevant experience in Risk and/or Fraud Management either with acquirer banks, or large merchants, or payment facilitators, or a risk practitioner with card schemes.
• Graduate / Post Graduate degree in Quantitative field such as Statistics, Mathematics, Computer Science, Economics, or equivalent experience preferred
• Hands-on experience in merchant acquiring industry required
• Deep domain expertise in Merchant Onboarding, Merchant Risk assessment, Transactions fraud monitoring, Fraud management, dispute management.
• Deep understanding of the merchant acquiring risk landscape in AP
• Understanding and knowledge of Acquirer/Merchant fraud management tools (e.g. transaction monitoring, fraud detection, etc.), hand-on experience preferred
• Understanding of the implications of digital transformation on seller risk management
• Experience in fraud risk analytics or hands on experience with one or more data analytics/programming tools preferred
• Experience in Issuer Fraud Risk Management Domain is a plus
• Hands-on experience with risk analytical models (e.g. fraud prediction)
• Demonstrated ability to innovate solutions to solve business problems

Business:

• Self-motivated, results oriented individual with the ability to handle numerous projects concurrently
• Strong business acumen and ability to solve business problems through data driven quantitative methodologies
• Demonstrated ability to think creatively and strategically
• Impeccable team player, able to gracefully work with and influence people at all levels
• Collaborative, diplomatic, and flexible style with proven ability to work across cultures, upholds and promotes highest ethical standards and mutual respect in the workplace
• Results oriented with strong analytical skills, with demonstrated intellectual and analytical rigor
• Technology-driven mindset, digitally curious, up to date with digital and technology literature, trends
• Outstanding problem-solving skills, with demonstrated ability to think creatively and strategically
• Proven skills in translating analytics output to actionable recommendations. Experience in presenting ideas and analysis to stakeholders with the ability to tailor data driven results to various audience levels
• Detailed oriented, the candidate is expected to ensure highest level of quality/rigor in deliverables, reports & data analysis
• Exhibit intellectual curiosity and strive to continually learn
• Superior project management skills demonstrated through experience of managing multiple large client projects
• Excellent communication, story-telling and presentation skills

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.