Assistant Manager Quality

2 weeks ago

Delhi Jaipur Mohali NCR, India Finthrive Full time ₹ 5,00,000 - ₹ 15,00,000 per year

The impact you will make

  • Ensure that FinThrive's values of being Customer-Centric, Agile, Reliable, and Engaged are consistently upheld
  • Will evaluate the needs of the company and its clients, sift through comprehensive information, and analyze it to identify trends or opportunities for improvement.

What you will do

  • Take charge of leading and managing the quality team by providing essential guidance, training, and performance assessments.
  • Make sure that the team follows all company policies and procedures.
  • Encourage team members to reach their individual and team performance objectives.
  • Oversee daily audits to ensure compliance with federal, state, and payer-specific requirements, including CMS regulations, ICD-10 coding standards, and DRG-based reimbursement methodologies.
  • Prepare detailed reports on findings from audits and data reviews, including identifying patterns of errors, and areas of concern.
  • Assist in the implementation of corrective actions and quality improvement initiatives to optimize revenue cycle performance and improve the accuracy of the projects.
  • Build and maintain positive relationships with clients, insurance companies, and other stakeholders.
  • Strive for high levels of client satisfaction through effective communication and problem-solving.
  • Ensure compliance with healthcare regulations, company policies, and industry standards.
  • Prepare and deliver regular performance reports to senior management.

What you will bring

  • A degree in any discipline is required.
  • A year of hands-on people manager experience in accounts receivable quality in the US healthcare field.
  • Comprehensive knowledge of accounts receivable procedures and billing practices in healthcare.
  • Well-versed in the insurance claim submission and reimbursement processes for Medicare, Medicaid, and commercial insurance.
  • Familiar with electronic medical records (EMR) and billing systems like Epic, Cerner, and Meditech.
  • Ability to work in both night shifts (5:00 PM to 2:00 AM and 8:00 PM to 5:00 AM IST)
  • Travel required: None

What we would like to see

  • Outstanding analytical and problem-solving skills.
  • Skilled at prioritizing and managing multiple tasks in a busy environment.
  • Proficient in Microsoft Office Suite, including Excel, Word, and Outlook.
  • Excellent communication and interpersonal skills, both written and verbal.
  • Willing to work in a round-the-clock environment.

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