Payment Collection Executive

1 day ago

Hyderabad, Telangana, India Artech Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Role & responsibilities

  • Contact customers (via phone calls, visits, or emails) to follow up on overdue payments.
  • Negotiate repayment plans and settlements with defaulters while adhering to company policy.
  • Maintain accurate records of all collection activities and customer interactions.
  • Coordinate with the accounts and sales teams to resolve disputes or discrepancies in billing.
  • Prepare and submit daily/weekly/monthly collection reports.
  • Visit customers premises (for field agents) to collect payments and obtain required documentation.
  • Identify high-risk accounts and escalate cases to management when needed.
  • Ensure compliance with all legal and ethical standards in debt recovery.
  • Build and maintain good relationships with customers to ensure future payment discipline.

Preferred candidate profile

  • 3-5 years of experience in collections, recovery, or accounts receivable.
  • Strong communication and negotiation skills.

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