Project Coordinator

4 days ago

Kanchipuram, Tamil Nadu, India AMPEE Engineering Tools & Fab Full time ₹ 1,56,000 per year

Project Coordination

  • Make outbound calls to generate leads, follow up on inquiries, and promote products/services.
  • Handle inbound calls, respond to customer queries, and provide accurate information.
  • Follow up with existing customers for upselling, cross-selling, and after-sales support.
  • Record and update customer information, interactions, and lead status in CRM systems.
  • Escalate technical or complex queries to sales, service, or technical teams.
  • Act as the first point of contact for clients, handling inquiries, concerns, and updates.
  • Maintain strong client relationships through regular follow-ups and communication.
  • Provide customers with timely updates on project status, deliveries, and services.
  • Gather client feedback and escalate concerns for resolution, ensuring customer satisfaction.
  • Assist project managers in planning, scheduling, and coordinating resources for smooth execution.
  • Track project milestones, deadlines, and deliverables, ensuring timely updates to stakeholders.
  • Prepare and maintain project documentation, reports, and presentations.
  • Support quality checks to ensure all project requirements meet company standards.
  • Coordinate between internal teams, vendors, and clients for seamless workflow.
  • Prepare required project-related documentation.
  • Support hiring of freelancers or on-roll employees as per company requirements.
  • Conduct salary negotiations with candidates and rate negotiations with clients/vendors.
  • Maintain attendance records of engineers and freelancers.
  • Plan and arrange travel, including ticket booking and itineraries.
  • Conduct weekly and monthly training/awareness sessions on new technologies for employees.
  • Collect engineering reports from engineers or prepare reports as required.
  • Manage inward and outward materials, including inventory checks and QC verification.
  • Oversee inventory management to ensure availability of project-related resources.
  • Work towards achieving monthly sales targets.
  • Support the sales team by identifying opportunities through tele calling and client coordination.
  • Strong communication skills (verbal & written) for effective client and team interaction.
  • Excellent organizational and multitasking abilities to manage multiple responsibilities.
  • Ability to build and maintain professional client relationships.
  • Proficiency in MS Office, CRM systems, and project management tools.
  • Problem-solving mindset with the ability to handle customer and project issues effectively.

Job Types: Full-time, Permanent, Fresher

Pay: From ₹13,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Ability to commute/relocate:

  • Kanchipuram, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Required)

Experience:

  • Project management: 1 year (Required)

Language:

  • English (Required)

Work Location: In person

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