
Team Leader
1 day ago
We are looking for a proactive and detail-oriented Retailer Onboarding Executive to support the onboarding of new retail partners into our ecosystem. You will play a key role in guiding retailers through the registration, documentation, platform training, and activation processes. The ideal candidate will have strong communication skills, operational acumen, and a passion for delivering an excellent partner experience.
- Manage the end-to-end onboarding process for new retail partners (e.g., shops, distributors, franchisees, or marketplace sellers).
- Collect and verify all required retailer documents (e.g., business licenses, GST, KYC, bank details).
- Ensure retailers are successfully registered and activated on our internal systems/platforms.
- Provide training and orientation on how to use company platforms, order systems, mobile apps, or POS tools.
- Coordinate with internal teams such as Sales, IT, Finance, and Logistics to ensure a smooth onboarding process.
- Track onboarding status and maintain accurate records in CRM or onboarding dashboards.
- Follow up with retailers to address any technical or operational issues during onboarding.
- Gather feedback from newly onboarded retailers to identify areas of improvement.
- Ensure that all onboarding processes comply with company policies and regulatory requirements.
Job Types: Full-time, Part-time, Permanent, Fresher, Internship, Freelance
Pay: ₹25, ₹35,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Provident Fund
Ability to commute/relocate:
- Kanpur, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
Education:
- Secondary(10th Pass) (Required)
Location:
- Kanpur, Uttar Pradesh (Required)
Shift availability:
- Day Shift (Required)
Willingness to travel:
- 100% (Required)
Work Location: In person
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