Process Consultant – Voice

4 days ago

Bengaluru, Karnataka, India Semperfi Solutions and Services Full time ₹ 24,00,000 - ₹ 30,00,000 per year

Fresher or max 6 months

immediate joinee

Salary 20k

Location:Bommanahalli,Bangalore

Education:Graduate/12th passed

Rotational shift-US shift

2 way cab facility given

Excellent Communication in English

Real-time support for US-based operations Global process exposure and corporate discipline Customer-focused technical problem solving Long-term career with global clients Your Responsibilities As a Trainee Process Consultant (PC2), your role will include: Providing voice and ticket-based support to clients in the US domain Handling technical and process queries related to ISP functioning Resolving customer issues through call management tools Understanding and following strict process and quality guidelines Gaining skills in auditing and quality control Collaborating in process improvement initiatives Eligibility Criteria Any Degree Year of Passing - 2024/2025 Strong command over Verbal & Written English Willingness to work Night Shifts (US Timing) Basic technical awareness (ISP, troubleshooting, system handling)

Job Type: Full-time

Pay: ₹200, ₹250,000.00 per year

Work Location: In person

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