Network Support Engineer

23 hours ago

Jaipur, Rajasthan, India Proactive Data Systems Full time ₹ 80,000 - ₹ 1,20,000 per year

Position: Network Engineer

Location: Nxt IT Park, Jaipur

Role Overview

We are seeking a highly skilled and motivated Network Engineer to manage, maintain, and enhance our network infrastructure. The role requires strong expertise in troubleshooting, configuration, and security management of network devices while ensuring maximum uptime and performance. The Network Engineer will play a key role in delivering 24/7 support, conducting proactive health checks, and implementing upgrades to keep the network secure and efficient.

Key Responsibilities

  • Troubleshoot and resolve network hardware and software issues promptly to minimize downtime.
  • Identify faults, repair or replace faulty components, and restore full network functionality.
  • Handle replacement of defective parts through genuine RMA(Return Merchandise Authorization) processes.
  • Provide 24/7 support and on-site assistance as required.
  • Perform configuration changes, network optimizations, and upgrades in line with business requirements.
  • Manage network security by applying vulnerability patches and enforcing security policies.
  • Prepare and maintain detailed documentation of network configurations, maintenance activities, and incident reports.
  • Conduct quarterly health checks of all network devices and provide recommendations for improvements.

Qualifications & Skills

  • Bachelors degree.
  • Proven experience as a Network Engineer or in a similar role.
  • Strong knowledge of network hardware (routers, switches, firewalls, access points) and network protocols (TCP/IP, BGP, OSPF, MPLS, VPNs, etc.).
  • Hands-on experience with Cisco or similar enterprise-grade networking equipment.
  • Familiarity with IT security principles and patch management.
  • Excellent troubleshooting, analytical, and problem-solving skills.
  • Ability to work in a 24/7 support environment with on-call rotation.
  • Strong documentation and reporting skills.
  • Relevant CCNA certifications preferred

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