Senior Associate, Production Services Application Support Analyst
1 day ago
Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree is beneficial. 7-10 years of diverse experience in multiple areas of information technology required; experience in the financial services industry is a plus. 7 to 10 experiences in applications support or production environment. Knowledge of automation tools and frameworks such as Selenium, Ansible and Docker. Familiarity with software development methodologies such as Agile. Experience in supporting Java, .NET based applications. Experience with IBM MQ/ messaging and Rabbit MQ middleware queues. Experience with Apache Kafka messaging. Experience with SQL and Oracle databases and knowledge about writing SQL queries. Experience in supporting deployment using Jenkins, GIT, CI/CD, and strong debugging skills. Knowledge about ITIL Service Management and experience with ticketing tool ServiceNow. Troubleshoot and escalate alerts that cannot be resolved to appropriate section Prioritize and handle service requests, incidents, change management and problem tickets Knowledge with Monitoring tools such as Moogsoft, AppDynamics, Prometheus, Cloudprober, Thousand Eyes, Splunk. Should be willing to work on weekends on need basis. Strong problem-solving and analytical skills. Excellent communication and collaboration skills. Knowledge, understanding and experience around documentation in Confluence or SharePoint.
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Pune, Maharashtra, India BNY External Career Site Full time ₹ 12,00,000 - ₹ 24,00,000 per yearSenior Associate, Production Services Application Support AnalystAt BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI...
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Pune, Maharashtra, India Citi Full time US$ 90,000 - US$ 1,20,000 per yearThe Applications Support Senior Analyst is a seasoned professional role in Securities Services Custody in Pune.Applies in-depth disciplinary knowledge, contributing to the quick solutioning of issues and contributing towards operational excellency of applications.Integrates subject matter and industry expertise within Securities services/Custody...
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Pune, Maharashtra, India BNY Full time ₹ 9,00,000 - ₹ 12,00,000 per yearApplication Support, perform maintenance changes, and deployments. Proactively monitor applications health, alerts/incidents from all systems and software changes that affect applications/business users and take appropriate action. Provide quick support for escalated incident tickets and act as liaison to business and technical leads to ensure issues are...
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Associate Business Analyst
1 week ago
Pune, Maharashtra, India Orcapod Consulting Services Full time ₹ 4,00,000 - ₹ 8,00,000 per yearAssociate Business AnalystProduct & Program ManagementAI Business Analyst (Associate)Supports the translation of business requirements into AI solutions. Assists in product planning, stakeholder coordination, and performance tracking.Support requirement gathering and documentationRequirements gathering, Agile methodologies, understanding of AI product...
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Pune, Maharashtra, India BNY External Career Site Full time ₹ 8,00,000 - ₹ 20,00,000 per yearSenior Associate, Infrastructure Operations Analyst ( AI Infrastructure Operations )At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams...
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Senior Technical Support Analyst
21 hours ago
Pune, Maharashtra, India Eclerx Services Full time ₹ 9,00,000 - ₹ 12,00,000 per yearSenior Analyst Description Job Description:Addressing user tickets regarding hardware, software and networking Walking customers through installing applications and computer peripherals Asking targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways...
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Trainee Application Support Analyst
5 days ago
Pune, Maharashtra, India CitiusTech Full time ₹ 4,00,000 - ₹ 6,00,000 per yearCompany DescriptionCitiusTech is a global IT services, consulting, and business solutions enterprise dedicated to the healthcare and life sciences industry. We enable over 140 enterprises to create an efficient, effective, and equitable human-first ecosystem with our deep domain expertise and next-generation technology. With a global workforce of more than...
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Senior Production Support
5 days ago
Pune, Maharashtra, India Citi Full time ₹ 6,00,000 - ₹ 12,00,000 per yearThe Apps Support Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively...
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Application Support Analyst
5 days ago
Pune, Maharashtra, India Quartoloom Solutions Full timeAbout the RoleWe are hiring Technical Analysts with strong SQL and problem-solving skills to support our growing client base.This role involves working with ticketing tools, data analysis, and reporting systems to resolve technical issues and ensure smooth business operations in the logistics technology domain.You will get exposure to WMS (Warehouse...
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Senior Production Support
1 week ago
Pune, Maharashtra, India Citi Full time ₹ 20,00,000 - ₹ 25,00,000 per yearThe Apps Support Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively...