Senior Associate, Production Services Application Support Analyst
1 day ago
Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree is beneficial. 7-10 years of diverse experience in multiple areas of information technology required; experience in the financial services industry is a plus. 7 to 10 experiences in applications support or production environment. Knowledge of automation tools and frameworks such as Selenium, Ansible and Docker. Familiarity with software development methodologies such as Agile. Experience in supporting Java, .NET based applications. Experience with IBM MQ/ messaging and Rabbit MQ middleware queues. Experience with Apache Kafka messaging. Experience with SQL and Oracle databases and knowledge about writing SQL queries. Experience in supporting deployment using Jenkins, GIT, CI/CD, and strong debugging skills. Knowledge about ITIL Service Management and experience with ticketing tool ServiceNow. Troubleshoot and escalate alerts that cannot be resolved to appropriate section Prioritize and handle service requests, incidents, change management and problem tickets Knowledge with Monitoring tools such as Moogsoft, AppDynamics, Prometheus, Cloudprober, Thousand Eyes, Splunk. Should be willing to work on weekends on need basis. Strong problem-solving and analytical skills. Excellent communication and collaboration skills. Knowledge, understanding and experience around documentation in Confluence or SharePoint.
-
Pune, Maharashtra, India BNY External Career Site Full time ₹ 12,00,000 - ₹ 24,00,000 per yearSenior Associate, Production Services Application Support AnalystAt BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI...
-
Pune, Maharashtra, India BNY External Career Site Full time ₹ 12,00,000 - ₹ 24,00,000 per yearPerforms moderate to complex troubleshooting as a subject matter expert in one or more applications. Maintains and supports applications and their operating environments. Responds to alerts, performs root cause analysis and uses procedures and documentation for issue resolution. Works to ensure appropriate monitoring and alerting setup. Monitors applications...
-
Senior Service Desk Analyst
2 weeks ago
Pune, Maharashtra, India TransPerfect Full time ₹ 12,00,000 - ₹ 24,00,000 per yearOverview: Under general supervision, in a 24/7 online Service Desk (Semi-Technical), the Senior Service Desk Analyst will assist Customers by performing the tasks requested through assigned escalated Service Request, Incident, and Changes. This role would be the on-floor assistance, the escalation point for Service Desk Analyst II and Service Desk Analyst...
-
Production Analyst, Associate
1 week ago
Pune, Maharashtra, India Deutsche Bank Full time ₹ 9,00,000 - ₹ 12,00,000 per yearPosition OverviewJob Title: Production Analyst, AssociateLocation: Pune, IndiaRole DescriptionProduction is responsible for the supply of IT services to the bank. The Production analyst works as a member of the IT department and provides second level production services and end level technologies to different clients and business lines across Deutsche Bank....
-
Pune, Maharashtra, India BNY Full time ₹ 9,00,000 - ₹ 12,00,000 per yearApplication Support, perform maintenance changes, and deployments. Proactively monitor applications health, alerts/incidents from all systems and software changes that affect applications/business users and take appropriate action. Provide quick support for escalated incident tickets and act as liaison to business and technical leads to ensure issues are...
-
Senior Service Desk Analyst
2 weeks ago
Pune, Maharashtra, India Perfect Fit Full time ₹ 12,00,000 - ₹ 36,00,000 per yearOverview:Under general supervision, in a 24/7 online Service Desk (Semi-Technical), the Senior Service Desk Analyst will assist Customers by performing the tasks requested through assigned escalated Service Request, Incident, and Changes. This role would be the on-floor assistance, the escalation point for Service Desk Analyst II and Service Desk Analyst in...
-
Senior Service Desk Analyst
1 week ago
Pune, Maharashtra, India TransPerfect Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob description Overview:Under general supervision, in a 24/7 online Service Desk (Semi-Technical), the Senior Service Desk Analyst will assist Customers by performing the tasks requested through assigned escalated Service Request, Incident, and Changes. This role would be the on-floor assistance, the escalation point for Service Desk Analyst II and Service...
-
Associate Business Analyst
1 week ago
Pune, Maharashtra, India Orcapod Consulting Services Full time ₹ 4,00,000 - ₹ 8,00,000 per yearAssociate Business AnalystProduct & Program ManagementAI Business Analyst (Associate)Supports the translation of business requirements into AI solutions. Assists in product planning, stakeholder coordination, and performance tracking.Support requirement gathering and documentationRequirements gathering, Agile methodologies, understanding of AI product...
-
Pune, Maharashtra, India BNY External Career Site Full time ₹ 8,00,000 - ₹ 20,00,000 per yearSenior Associate, Infrastructure Operations Analyst ( AI Infrastructure Operations )At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams...
-
Associate Technical Support Analyst
3 days ago
Pune, Maharashtra, India Peoplefy Infosolutions Full time ₹ 3,00,000 - ₹ 6,00,000 per yearJob posting title : Job Opening For Associate Technical Support Analyst Role IN MNC For Pune Location.Roles and Responsibilities :Installs, repairs, and maintains servers, desktops, laptops, and edge network devices.Images and configures systems for deployment and new team member setups.Ensures VDI and Thin Clients integrate with servers and company...
