Service Advisor

2 days ago

Korba, Chhattisgarh, India Krishna KIA Full time ₹ 1,44,000 - ₹ 2,16,000 per year
  • Greet customers, listen to service concerns, and document vehicle issues accurately.
  • Prepare service estimates and explain service procedures and costs to customers.
  • Coordinate with technicians for timely completion of repairs and maintenance.
  • Follow up with customers for service completion, delivery, and feedback.
  • Handle customer complaints and ensure a high level of customer satisfaction.
  • Maintain service records and ensure adherence to Honda service standards.

Skills & Competencies:

  • Good understanding of 2-wheeler service operations and technical knowledge.
  • Strong communication and customer-handling skills.
  • Ability to coordinate between customers and workshop efficiently.
  • Basic computer skills (DMS, MS Office).

Qualifications:

  • Diploma/Degree in Mechanical/Automobile Engineering or equivalent.
  • 1–3 years of experience as a Service Advisor in the automobile industry preferred.

Job Type: Full-time

Pay: ₹12, ₹18,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

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