Salesforce Developer

Cowbell is signaling a new era in cyber insurance by harnessing technology and data to provide small and medium-sized enterprises (SMEs) with advanced warning of cyber risk exposures bundled with cyber insurance coverage adaptable to the threats of today and tomorrow. Championing adaptive insurance, Cowbell follows policyholders' cyber risk exposures as they evolve through continuous risk assessment and continuous underwriting. In its unique AI-based approach to risk selection and pricing, Cowbell's underwriting platform, powered by Cowbell Factors, compresses the insurance process from submission to issue to less than 5 minutes.

Founded in 2019 and based in the San Francisco Bay Area, Cowbell has rapidly grown, now operating across the U.S., Canada, U.K., and India. This growth was recently bolstered by a successful Series C fundraising round of $60 million from Zurich Insurance. This investment not only underscores the confidence in Cowbell's mission but also accelerates our capacity to revolutionize cyber insurance on a global scale. With the backing of over 25 prominent reinsurance partners, Cowbell is poised to redefine how SMEs navigate the evolving landscape of cyber threats.

As a Salesforce Developer at Cowbell Cyber, you will play a critical role in maintaining and developing features for sales enablement and workflow processing using the Salesforce platform. This will involve a mixture of configurative, declarative, and programmatic customization of the Salesforce platform. You will be working within the Sales, Service, Marketing Clouds and CPQ instances. As part of the Enterprise Systems team, you'll work closely with stakeholders to deliver scalable solutions, resolve user issues, and drive improvements that empower teams and enhance customer interactions. This position is ideal for a detail-oriented, automation-savvy problem solver who is passionate about process optimization and data integrity in a cybersecurity context.

Key Responsibilities

• Serve as the primary developer for Cowbell's Salesforce environment
• Collaborate with business stakeholders to gather requirements and implement scalable solutions using Salesforce best practices
• Develop new and maintain existing custom applications and solutions, including services that use Apex and Lightning Web Components, Apex REST services, and a combination of declarative and programmatic development tools.
• Maintain and further implement Salesforce CPQ for products, including multi-dimensional price and configurable products,
• Work on CPQ and Revenue Cloud integrations,
• Create and maintain Flows, Einstein bots, Agentforce Agents, Page Layouts and Custom Applications, Record Types, and other declarative-based tools
• Ensure Salesforce integrations (e.g., bespoke integrations , DocuSign, JIRA, Snowflake) are maintained and optimized

As a Salesforce professional, you may also be asked to participate in the following areas:

• Manage user setup, permissions, roles, and data access
• Maintain data quality through validation rules, deduplication, audits, and automation
• Monitor platform performance, conduct regular health checks, and implement security best practices in line with Cowbell's cybersecurity standards
• Participate in the evaluation, testing, and rollout of Salesforce updates and new features

Qualifications

• 6-7+ years experience as a Salesforce Developer with demonstrated increase in responsibility and a broad scope of knowledge and ability, preferably in a SaaS, cyber (or property & casualty) insurance, or cybersecurity company
• Salesforce Platform Developer I Certification and Platform App Builder required. Platform Administrator, Advanced Administrator, Developer II Certification highly desired. CPQ Certification desired.
• Proficiency with Apex, including experience with enterprise design patterns, SOLID development principles.
• Knowledge of standard API and Apex REST service implementation and when to use each approach.
• Proficiency with designing Lightning Web Components within the Lightning Design System, and experience with creating compelling user experiences.
• Proficiency in modern Salesforce declarative tools (Flows, Lightning Knowledge, Approvals, Validation Rules, etc.)
• Experience with Salesforce Service Cloud, and Sales Cloud. (CPQ, Revenue Cloud and Data Cloud knowledge a plus)
• Progress towards agentic AI qualification, such as Agentforce Specialist or Agentblazer status is preferred
• Proficiency with Salesforce DevOps practices (e.g., CI/CD pipelines, sandboxes, Gearset, Github, and DevOps Center integration) and JIRA/Confluence or similar support ticketing and documentation platforms
• Ability to translate business requirements into efficient and scalable solutions
• Strong understanding of data management principles, including PII-related compliance is a plus
• Excellent communication and documentation skills
• Detail-oriented with strong organizational and project management abilities

Our US Benefits include (but are not limited to):

• Flexible PTO policy, 12 paid holidays in the US
• Company subsidized medical, dental, and vision insurance (90% for employee and eligible dependents)
• Flexible Spending Accounts or Health Savings Accounts, depending on your selected health insurance
• Stock options in a rapidly scaling startup
• 401(k) program with employer matching
• Company paid basic Life, AD&D, STD & LTD and Voluntary benefits
• 16 weeks paid Parental Leave for all new parents
• Winner of Inc. Magazine's Annual List of Best Workplaces for 2022 & 2023

Work Location:

• This is a fully remote position, but we are currently only hiring candidates located in the following states: AL, AR, AZ, CA, CO, CT, DE, FL, GA, ID, IL, IA, KY, MD, MA, MI, MN, MO, MS, NC, NE, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, VT, WA, DC, WI

Equal Employment Opportunity:
We are committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability, or veteran status.

Cowbell is a leading innovator in cyber insurance, dedicated to empowering businesses to always deliver their intended outcomes as the cyber threat landscape evolves. Guided by our core values of TRUE—Transparency, Resiliency, Urgency, and Empowerment—we are on a mission to be the gold standard for businesses to understand, manage, and transfer cyber risk.

At Cowbell, we foster a collaborative and dynamic work environment where every employee is empowered to contribute and grow. We pride ourselves on our commitment to transparency and resilience, ensuring that we not only meet but exceed industry standards.

We are proud to be an equal opportunity employer, promoting a diverse and inclusive workplace where all voices are heard and valued. Our employees enjoy competitive compensation, comprehensive benefits, and continuous opportunities for professional development.

Cowbell is an E-Verify employer. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.

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Cowbell Cyber does not permit the use of AI tools during any stage of our interview process. By submitting your application, you agree to complete all assessments and interviews without the use of generative AI assistance.