Product Designer – Next-Gen Search

About Us:

is a rapidly growing AI-first SaaS company focused on building a category-defining service intelligence product. Backed by leading venture capitalists in Silicon Valley and a distinguished group of angel advisors/investors, we are recognized as a startup to watch. Our platform empowers enterprises to make accurate service decisions at scale by delivering service predictions in seconds through the analysis of structured and unstructured data. Learn more at

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Why Join Us:

At

, you'll be part of a dynamic and innovative team that is redefining service intelligence. We value creativity, collaboration, and a commitment to pushing boundaries.

About the Team:

The product team at Neuron7 is new and growing You'll join a design + product team working to launch Neuron7's next wave of innovation and to establish a design and research practice at Neuron7. As an early member of the team, you'll have the opportunity to have significant impact on both product direction and on the team's design culture. Most of Neuron7 is based in either the Bay Area and Bangalore.

What you'll do:

Neuron7 is building the next generation of AI-powered service intelligence, enabling enterprises to improve service efficiency and predict future issues before they occur. As the Product Designer for Search, you will craft the user journey around our Search product and corresponding analytics and insights and elevate the design quality across our products.

You'll collaborate with Product, Data Science, Engineering, and Customer Success teams to improve both knowledge and diagnostics search as well as provide insights on search KPIs to our customers. Your work will empower organizations to accelerate troubleshooting, answer any questions, and optimize service workflows.

• Own the end-to-end design process for Next Gen Search product, including discovery, ideation, prototyping, high-fidelity UI, and implementation support
• Partner with Product and Engineering to
  define and execute the product strategy and roadmap
  to ensure intuitive and scalable user experience
• Work closely with the Head of Design to
  establish design vision and principles for the
  Neuron7 platform
• Conduct or support
  user research and usability testing
  to understand user needs, validate ideas, and iterate quickly
• Contribute to the creation of a
  design system
  that supports efficiency, consistency and high-quality design across the platform

• Work autonomously while collaborating in person with cross-functional peers in Bangalore and asynchronously with global stakeholders

• Own the end-to-end design process for Next Gen Search product, including discovery, ideation, prototyping, high-fidelity UI, and implementation support

• Partner with Product and Engineering to
  define and execute the product strategy and roadmap
  to ensure intuitive and scalable user experience
• Work closely with the Head of Design to
  establish design vision and principles for the
  Neuron7 platform
• Conduct or support
  user research and usability testing
  to understand user needs, validate ideas, and iterate quickly
• Contribute to the creation of a
  design system
  that supports efficiency, consistency and high-quality design across the platform
• Work autonomously while collaborating in person with cross-functional peers in Bangalore and asynchronously with global stakeholders

What We're Looking For

• 8+ years of product design experience, with a
  strong portfolio of delivering consumer-level experience in complex B2B or enterprise products
• High agency. Proven ability to
  own and drive the end-to-end design process
• Strong design craft with attention to detail in interaction, usability, and visual design
• Expertise in Figma and passionate about learning the latest design and AI tools to continue evolving the design practice
• Excellent collaboration and communication skills, bringing people along through storytelling, prototypes, and clear rationale
• Self-starter who thrives in
  fast-paced, high-growth environments
• Experience working with cross-functional partners to ship high-quality product experiences
• Familiarity with user research and a deep passion for deeply understanding customer pain points
• Excited to work on
  cutting-edge AI technology
  and help define a category: Service Resolution Intelligence
• Passion for solving real-world problems with innovative, AI-powered solutions

If this sounds like you, we want to hear from you Come join a high-impact team where your voice and ideas will shape what we build and how we build them