Tele Calling Executive

2 days ago

T Nagar Chennai Tamil Nadu, India ICFIx Services Full time ₹ 2,40,000 per year

Job Description – Tele Caller

Position: Tele Caller

Location: ICFIX Services / Academy

Employment Type: Full-time

About ICFIX

ICFIX is a growing education and services company focused on delivering high-quality training, admissions support, and customer service. We are looking for dynamic and motivated Tele Callers to join our team and play a key role in driving admissions and client engagement.

Key Responsibilities

  • Make outbound calls to prospective students/customers and explain about our courses and services.
  • Handle inbound calls and address customer queries promptly and professionally.
  • Counsel students/clients over the phone and provide detailed information about admission procedures, fees, and course details.
  • Maintain accurate records of calls, follow-ups, and conversions in the CRM/Excel sheet.
  • Follow up with leads on a regular basis to ensure maximum enrollment.
  • Meet daily/weekly/monthly call and conversion targets.
  • Build and maintain positive relationships with prospective students and parents.
  • Provide feedback from customers to the management team for improving services.

Requirements & Skills

  • Minimum qualification: 12th Pass / Graduate (Any stream).
  • 1–2 years of experience in tele calling, tele sales, or customer service preferred (freshers can also apply).
  • Excellent communication skills in English and Tamil (Hindi/Telugu will be an added advantage).
  • Good persuasion and convincing ability.
  • Basic computer knowledge (MS Office / Google Sheets).
  • Ability to work under pressure and achieve targets.
  • Positive attitude, patience, and team spirit.

Benefits

  • Competitive salary with attractive incentives.
  • Career growth opportunities within ICFIX.
  • Training and skill development support.
  • Friendly and supportive work environment.

Job Type: Full-time

Pay: ₹15, ₹20,000.00 per month

Work Location: In person

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