Public Relation Officer

24 hours ago

Lucknow, Uttar Pradesh, India ZENITH HEALTHCARE SOLUTION Full time ₹ 1,50,000 - ₹ 3,00,000 per year

We are looking for a skilled and empathetic Public Relations Officer to represent our hospital, manage patient relations, and strengthen our brand presence in the community. The candidate must have at least 1 year of experience in hospital communications, or healthcare-related public engagement, with strong communication and interpersonal skills.

Key Responsibilities:

  • Act as the primary liaison between patients, attendants, and hospital administration.
  • Manage patient grievance redressal, ensuring effective and timely resolution.
  • Build and maintain strong relations with patients, visitors, and external stakeholders.
  • Coordinate with local, healthcare bodies, and community organizations to enhance hospital reputation.
  • Support hospital events, health camps, and awareness programs.
  • Monitor patient satisfaction levels and prepare reports for management review.
  • Ensure smooth communication flow between departments for improved patient experience.

Qualifications & Skills:

  • Bachelor's degree in Mass Communication, Public Relations, Hospital Administration, or related field.
  • Minimum 1 year of experience in hospital PR, healthcare communication, or patient relations.
  • Strong communication skills in English and Hindi.
  • Excellent problem-solving, empathy, and conflict resolution skills.
  • Proficiency in MS Office and familiarity with social media platforms.
  • Ability to work in a fast-paced hospital environment.

Employment Type: Full-Time

Location Preference: Candidates based in or willing to relocate to Lucknow

Job Type: Full-time

Pay: ₹15, ₹25,000.00 per month

Ability to commute/relocate:

  • Lucknow, Uttar Pradesh: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Experience:

  • Public relations: 1 year (Required)

Willingness to travel:

  • 75% (Required)

Work Location: In person

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