Outreach Officer
2 days ago
Job Title: Outreach Officer (Sales Outreach & Lead Engagement)
Role Type: Full-time
Location: Office-based / Hybrid
Reports to: Sales Lead / Founder
Compensation: As per experience
Role Objective
Drive high-quality outbound outreach by identifying the right prospects, initiating first contact, and warming leads for the sales team through structured, consistent communication.
Key Responsibilities
→ Research and build targeted prospect lists (companies, decision-makers, roles)
→ Execute outbound outreach via:
- WhatsApp (where applicable)
→ Personalize outreach messages based on industry, role, and use case
→ Follow defined outreach sequences and ensure timely follow-ups
→ Track responses, intent signals, and engagement levels
→ Update CRM with:
- Contact details
- Outreach status
- Response notes
→ Coordinate with telecallers and sales closers for handover of interested leads
→ Test subject lines, messaging angles, and outreach timing
→ Share weekly insights on:
- What messaging works
- Objections received
- Patterns in responses
Required Skills & Experience
→ Strong written communication skills (clear, concise, professional)
→ Basic research skills (LinkedIn, websites, Google, databases)
→ Comfort with CRM tools or spreadsheets
→ Understanding of B2B sales outreach fundamentals
→ Discipline in follow-ups and data hygiene
→ Ability to work with scripts and improve them over time
Good to Have
→ Experience with LinkedIn Sales Navigator, Apollo, Lusha, etc.
→ Exposure to SaaS / B2B services outreach
→ Familiarity with email deliverability best practices
→ Ability to spot buying signals early
Success Metrics
→ Number of qualified conversations generated
→ Reply and response rates
→ Accuracy and cleanliness of CRM data
→ Quality of handoffs to sales team
→ Consistency in outreach execution
Job Type: Full-time
Pay: ₹20,000.00 per month
Work Location: In person
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