Store Manager

4 days ago

Khar Danda Mumbai Maharashtra, India Peach It Up Full time ₹ 3,00,000 - ₹ 6,00,000 per year

About Us:

Peach It Up by Samridhi is a luxury couture label known for its hand-embroidered artistry, bold colors, and empowering silhouettes. Our Bandra flagship store is more than a retail space—it's a curated experience of vibrant femininity, tradition, and modern charm. We are now seeking a dynamic and detail-oriented Store Manager to lead daily operations and ensure a seamless, personalized shopping journey for every client.

Role Overview:

As Store Manager, you'll be the key face of Peach It Up's offline presence—ensuring efficient store operations, driving sales, managing inventory, and providing an elevated customer experience. We're looking for someone who brings a balance of warmth, discipline, and leadership to the role.

Key Responsibilities:

  1. Store Operations

  2. Oversee smooth daily functioning of the store, from client walkthroughs to cash management

  3. Maintain high visual merchandising standards aligned with the brand's aesthetic

  4. Track inventory, stock movement, and coordinate with the backend team for refills

  5. Ensure hygiene, cleanliness, and store upkeep (including watering desk plants every 3–4 days)

  6. Ensure all health and safety, security, and brand policies are followed consistently

  7. Keep records of orders, dispatches, and product availability

  8. Client Experience & Sales

  9. Welcome and assist walk-in clients, ensuring they are guided through the collections confidently

  10. Explain garment details, customization options, and pricing clearly

  11. Take and record accurate measurements during client trials

  12. Coordinate with tailors, karigars, and the production team for alterations, custom pieces, and delivery timelines

  13. Ensure full payments are taken before initiating any production, unless approved otherwise

  14. Manage order follow-ups and ensure timely communication and handovers

  15. Build long-term client relationships to foster repeat business

  16. Leadership & Coordination

  17. Set and track individual and store sales goals

  18. Resolve customer concerns or complaints with empathy and brand-aligned professionalism

  19. Conduct regular check-ins and reporting with the founder and marketing team

  20. Respond promptly to WhatsApp or in-person client queries

  21. Take ownership of the store like an entrepreneur—problem-solving independently and proactively

Key Requirements:

  • 2–4 years of experience in retail management (luxury or fashion industry preferred)

  • Strong interpersonal skills with a passion for creating a premium customer experience

  • Proven ability to meet and exceed sales targets

  • Excellent organizational and multitasking skills

  • Working knowledge of Indian garments, customization terms, and alterations

  • Professional communication skills (English and Hindi preferred)

  • Self-driven, disciplined, and solutions-focused

  • Minimum one-year commitment required

Join Us If:

You're a natural leader who thrives in a fast-paced, people-focused environment. You're passionate about luxury fashion and know how to make every client feel seen, heard, and styled. If you're looking to grow with a rising designer brand and take ownership of an offline experience that's as bold as the clothes themselves—we'd love to hear from you.

Job Types: Full-time, Permanent, Contractual / Temporary

Contract length: 12 months

Pay: ₹25,000.00 per month

Work Location: In person

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