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Quality Manager
2 weeks ago
Experience in Quality Assurance department with experience of Assembly, Machining, special process (Painting, Plasma Nitriding, Induction Hardening).
- Analyze customer warranty claim (0km & On Field) for responsibility, reason, cost, and resolution.
- Communicate acceptance and refusal of warranty claims, As required communicate G8D to customer.
- Detailed Analyze for Field failure with CFT members and share the findings to customer
- CAPA monitoring and continuous improvement in machining, assembly, and special process.
- Attend Monthly corporate warranty meeting and develop warranty presentation
- Prepare and publish monthly warranty report by customer, Customer Score card, pareto analysis and claim trends.
- Do Quality Audit for Product and Process Qualification.
- Ensure customer specific requirements
- Verify and validate SOP, First part check list, Station Audit report, Product Audit report, and Layout inspection.
- Develop Quality Assurance standards and SOP
- Reduce cost of non-quality by analyzing and improving the process.
- Coordinate Customer Audits and follow up action plans.
- Knowledge in PPAP and APQP documentation. Submit PPAP to customer.
- Quality assurance Knowledge in Machine shop, assembly, special process (paint shop, Nitriding, Induction hardening)
- Knowledge of Lean Six Sigma, FMEA, 7QC tools, 8D, SPC, MSA,Pareto Charts, Fishbone Diagrams
- CFT member for developing Process flow diagram, control plan, PFMEA and
- Problem Solving by using QRQC, 8D and Six Sigma Methodology.
- Familiar the application of Geometric Dimensioning and Tolerance (GD&T) and ISO GPS
- Knowledge of ISO 9001, IATF 16949, ISO 14001, ISO/IEC 17025, NABL Accreditation & HSE management systems
- Experience in EBS, Peoplesoft, MINITAB,WINDCHILL for BOM ECO, PCN and daily work management.
- Calculate Process capability Cp and Cpk, SPC control charts, GRR, Bias, Linearity, Stability
- Managed manufacturing plant Metrology activities, Measurement and Test Equipment (M&TE) management, quality
assurance in Assembly, Machine Shop, and special process.
