ESaaS - SFDC - B2B Solution Architecture

Role Summary

As a Senior Salesforce Technical Architect, you will be the trusted technical advisor and leader for our complex Salesforce ecosystem, with a primary focus on B2B Commerce and CPQ (Revenue Cloud). You will be responsible for designing and delivering scalable, secure, and high-performing solutions that seamlessly unify the customer's journey from product discovery and configuration to quote, approval, and order fulfillment. This role demands a blend of deep platform expertise, strategic thinking, and exceptional communication skills.

Key Responsibilities

1. Solution Architecture & Design (40%)

• Lead the end-to-end architecture for large-scale, complex implementations involving Salesforce B2B Commerce and CPQ/Revenue Cloud .
• Design holistic solutions that create a seamless flow between commerce storefronts, product catalogs, quoting engines, and backend ERP/CRM systems.
• Develop comprehensive Technical Architecture Documents (TAD) and Solution Design Documents (SDD) that address complex business processes like guided selling, multi-tier pricing, approval workflows, and subscription billing.
• Architect for high-volume transactions, data synchronization, and performance optimization across the integrated landscape.
• Evaluate and govern the selection of AppExchange packages and custom solutions.

2. B2B Commerce & CPQ/Revenue Cloud Leadership (30%)

• Provide expert guidance on B2B Commerce platform capabilities, including data models, tax/payment integrations, and custom storefront development.
• Architect complex product and pricing models in CPQ, including multi-attribute pricing, usage-based pricing, and advanced discounting structures.
• Design solutions for quote-to-cash processes, integrating with contract management and subscription billing systems.
• Define the migration and growth strategy for the commerce and CPQ platforms, ensuring they scale with business needs.
• Serve as the ultimate technical authority on best practices for B2B Commerce and CPQ.

3. Technical Strategy & Governance (20%)

• Establish and enforce technical standards, development best practices, and security protocols for the entire Salesforce platform.
• Lead technical governance forums, including architecture review boards and code review sessions.
• Mentor and upskill a team of developers and solution architects on advanced commerce and CPQ concepts.
• Manage the technical roadmap and drive initiatives to reduce technical debt and improve platform health.

4. Stakeholder Collaboration & Integration (10%)

• Collaborate with business stakeholders, product managers, and VPs of Sales/Marketing to translate complex business requirements into a coherent technical vision.
• Architect and oversee the implementation of critical integrations with ERP (e.g., SAP, Oracle), CRM, and other enterprise systems using middleware (e.g., MuleSoft) and APIs.
• Clearly articulate technical trade-offs, solution options, and architectural decisions to both technical and executive audiences.

Required Qualifications & Experience

• Experience: 8+ years of hands-on experience in the Salesforce ecosystem, with at least 3+ years as a Technical Architect or Lead Architect on complex, integrated projects.
• Domain Expertise (Must Have):
• Salesforce B2B Commerce: Deep, proven experience architecting and implementing B2B Commerce solutions. Must understand the storefront architecture, cart & checkout flows, and catalog management.
• Salesforce CPQ/Revenue Cloud: Expert-level knowledge of the CPQ data model (Products, Price Rules, Quote Lines, Amendments) and experience designing complex pricing and quoting solutions.
• Certifications: Must hold current Salesforce Application Architect and/or System Architect certifications. Technical Architect (CTA) or active pursuit of CTA is a massive plus.
• B2B Commerce Cloud Digital Developer and Salesforce CPQ Specialist certifications are highly desirable.

Desired Skills & Competencies

• Technical Skills:
• Mastery of Apex, Lightning Web Components (LWC), and integration patterns (REST, SOAP, event-driven).
• Strong data architecture skills, with experience handling large data volumes and complex data migration strategies.
• Expertise in DevOps and CI/CD processes (e.g., Copado, Gearset, Azure DevOps).
• Experience with integration middleware (MuleSoft, Boomi, etc.) is a significant advantage.
• Soft Skills:
• Exceptional leadership, communication, and presentation skills.
• Strategic thinker with the ability to see the "big picture" while managing critical details.
• Strong client-facing and negotiation skills.
• Proven ability to lead through influence in a matrixed organization.