SAP Fieldglass Consultant

1 week ago

Bengaluru Chennai Hyderabad, India Mpower Plus Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Title: SAP Fieldglass Support Consultant

Location: Pan India

Experience: 7+ Yrs

Employment Type: [Contract ]

Work Mode: [Hybrid ]

Job Description

We are hiring an SAP Fieldglass Support Consultant to manage and support the Fieldglass system in a live production environment. The role involves incident management, user support, and ensuring smooth functioning of contingent workforce management processes.

Responsibilities

  • Monitor Fieldglass system for performance issues and errors.
  • Troubleshoot incidents such as data issues, access problems, or system errors.
  • Provide user support on Fieldglass functionalities (Requisitions, Worker Profiles, Timesheets, Invoices).
  • Train and guide users on best practices and new features.
  • Collaborate with vendors, stakeholders, and IT teams to resolve critical issues.
  • Ensure timely closure of tickets and compliance with SLAs.

Required Skills

  • 7+ years of IT/Application support experience with 2+ years in SAP Fieldglass.
  • Strong knowledge of Fieldglass modules Requisition, Worker Management, Timesheets, Invoicing.
  • Experience with ticketing tools (ServiceNow / Jira).
  • Strong problem-solving, communication, and user support skills.

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