
Business Analyst
6 hours ago
About the Role
We are seeking a highly motivated and detail-oriented Business Analyst with strong experience in Pre-Sales and Post-Sales activities. The ideal candidate will act as a bridge between clients, sales teams, and technical teams—ensuring business requirements are understood, solutions are well-defined, and client satisfaction is achieved throughout the project lifecycle.
Key Responsibilities
Pre-Sales Responsibilities:
· Collaborate with the sales team to understand client needs, pain points, and objectives.
· Conduct requirement gathering sessions and create high-level solution proposals.
· Prepare business presentations, functional demonstrations, RFP/RFI responses, and proof-of-concepts.
· Translate business requirements into functional specifications for solution design.
· Support sales team in client meetings by providing domain and product expertise.
· Assist in defining scope, estimations, and timelines in collaboration with delivery teams.
Post-Sales Responsibilities:
· Act as the primary liaison between the client and internal teams during solution implementation.
· Gather detailed requirements and create Business Requirement Documents (BRDs), Functional Specifications, and User Stories.
· Work with project managers, developers, and QA teams to ensure client requirements are accurately implemented.
· Conduct user acceptance testing (UAT) sessions with clients and gather feedback.
· Provide training, product walkthroughs, and onboarding support to clients.
· Monitor solution adoption, resolve post-implementation queries, and ensure client satisfaction.
· Identify opportunities for upselling, cross-selling, and process improvements.
Job Types: Full-time, Permanent, Fresher, Internship
Pay: ₹5, ₹15,000.00 per month
Work Location: In person
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