eCommerce Support Specialist

4 days ago

Hyderabad, Telangana, India Skyhnetworks Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Job Summary

We are seeking a highly skilled and motivated eCommerce Support Specialist to join our team. This

individual contributor role is crucial for supporting and managing our portfolio of websites and B2B and B2C

stores on Shopify. The ideal candidate will have a strong background in Web Development and Digital

Marketing, with experience in Shopify Plus and WordPress CMS. You will work closely with Product

Managers, Marketing, and Customer Service teams to ensure seamless operations and exceptional

customer experiences.

Roles and Responsibilities

  • Support the maintenance and optimization of websites and

B2B/B2C Shopify Plus stores.


• Contribute to the development of new user-facing features by

providing front-end & back-end coding support in HTML, CSS,

JavaScript, Shopify Liquid, PHP, SQL & REST API.


• Assist with product uploads, updates, and ensuring master data

accuracy across digital channels.


• Work with the Marketing and eCommerce teams to execute

promotional campaigns and update site content as needed.


• Respond to customer service inquiries related to online orders,

shipping, and product information.


• Compile performance and sales reports to assist the eCommerce

team in data-driven decisions.


• Maintain and configure third-party apps, ensuring proper

functionality and performance across the store.


• Maintain and configure third-party Shopify apps, ensuring proper

functionality and performance across the store.


• Keep documentation of theme changes, app configurations, and

code customizations for internal tracking.


•
Support the eCommerce team in QA testing after deployments or

theme updates to ensure functionality across devices and

browsers.

Cross-Functional Leadership


• Coordinate with external vendors, and internal departments to support

cross-team projects and meet shared goals.


• Help translate cross-departmental requests into actionable tasks for the

eCommerce and development teams.


• Support project timelines by tracking deliverables, providing updates,

and flagging potential roadblocks.

Qualifications


• Bachelor's degree in business, marketing, or related field.


• 3+ years of experience in frontend/backend web development,

eCommerce and digital marketing.


• Hands-on skills in HTML, CSS, JavaScript, Shopify Liquid, PHP,

SQL, JSON and REST API.


• Proven experience managing B2B/D2C stores on Shopify Plus.


• Strong understanding of eCommerce operations including security,

compliance, data/privacy laws, best practices, 3PL, inventory and

shipping.


• Experience with Google Analytics, Event tracking, Pixels, web

vitals, performance reporting and supporting ongoing digital

marketing campaigns.


• Excellent communication and collaboration skills.


• Ability to multitask and manage multiple projects simultaneously.


• Detail-oriented with strong analytical and problem-solving abilities.


• Proactive and self-motivated with a passion for eCommerce.

Desired Skills

  1. Experience working in a fast-paced, dynamic environment.

  2. Knowledge of digital marketing strategies and tools.

  3. Experience using Shopify apps.

  4. Familiarity with customer service platforms and CRM systems.

  • eCommerce media specialist

    4 days ago

    Hyderabad, Telangana, India Opella Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job title: Ecommerce media specialist,Location: HyderabadOpella is the self-care challenger with the purest and third-largest portfolio in the Over-The-Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market globally.​Our mission: to bring health in people's hands by making self-care as simple as it should be for over half a billion consumers...

  • Ecommerce Specialist

    2 weeks ago

    Hyderabad, Telangana, India Elevé by Tibarumal Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Title: Ecommerce SpecialistLocation: Hyderabad (Corporate Office)Compensation: Competitive (₹6–12 LPA depending on experience)Experience: 3+ years (Jewellery / Fashion / Luxury Retail preferred)Reports To: VP - MarketingAbout ElevéElevé Diamonds is India's pioneering design-first grown-diamond luxury house, blending a century of Tibarumal family...

  • Google Ads Specialist

    1 week ago

    Hyderabad, Telangana, India TriosCo Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionTriosco is dedicated to helping emerging and established brands grow across eCommerce marketplaces and DTC platforms with a sharp focus on brand identity, conversion, and scale. We offer end-to-end support across Amazon, Target+, Shopify, and more, serving as an extension of your in-house team. With a U.S.-based leadership team and a...

  • Ecommerce Analyst

    1 day ago

    Hyderabad, Telangana, India, Telangana Zurn Elkay Water Solutions Full time

    Ecommerce Pricing Analyst Location: HyderabadTeam: Digital Marketing | Experience: 3-5 yearsWe’re looking for a detail-driven Ecommerce Pricing Analyst to take full ownership of our Amazon pricing strategy. This individual contributor role is central to Zurn’s ecommerce success—driving revenue, enforcing MAP/MSRP policies, and optimizing product...

  • Quality Assurance Specialist

    8 hours ago

    Hyderabad, Telangana, India Tek Support Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Job Title:Quality Control Specialist Trainer (Microbiology + Chemistry)Experience Required:8+ Years in Quality Control (Pharma / Biopharma / Medical Devices)Location:RemoteResponsibilitiesPerform end-to-end quality control testing of pharmaceutical/biological products, covering both microbiological and chemical analysis.Conduct microbiological assays...

  • Subscription Management Specialist

    6 days ago

    Hyderabad, Telangana, India Admin Looks Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Urgently Looking for the Subscription Management Specialist (Solution Architect / Senior Application Engineer) in Hybrid mode at the location of Hyderabad (Telangana).Job Title: Subscription Management Specialist (Solution Architect / Senior Application Engineer)Location: HyderabadWork Mode: Hybrid (mandatory 2 days/week from office)CTC Budget: INR 25...

  • Digital Retail Analyst

    4 weeks ago

    Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full time

    About Inspire Brands Hyderabad Support Center Inspire Brands is disrupting the restaurant industry through digital transformation and operational efficiencies The company s technology hub Inspire Brands Hyderabad Support Center India will lead technology innovation and product development for the organization and its portfolio of distinct brands The...

  • UX Specialist

    1 week ago

    Hyderabad, Telangana, India Bizionic Technology Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Job Description – User Experience (UX) Specialist PositionLocation: Somajiguda, HyderabadExperience: 2+ YearsOverviewWe are seeking a highly motivated and creative User Experience (UX) Specialist to design intuitive, engaging, and user-centered experiences across our digital platforms. The ideal candidate will combine strong research, analytical, and...

  • DSP Operations specialist

    1 week ago

    Hyderabad, Telangana, India Opella Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job title: DSP Operations specialistLocation: HyderabadOpella is the self-care challenger with the purest and third-largest portfolio in the Over-The-Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market globally.​Our mission: to bring health in people's hands by making self-care as simple as it should be for over half a billion consumers...

  • AHS Specialist, Account Health Support

    1 week ago

    Hyderabad, Telangana, India Amazon Full time ₹ 24,00,000 - ₹ 60,00,000 per year

    AHS Specialists provide dedicated support to third-party Sellers. We eliminate frustration and consult with Sellers on best ways to address opportunities for their business on Amazon's e-commerce platforms. The objective of this role is to deliver sustainable results that improve Seller's Performance, while aligning to Amazon requirements. We use Standard...