Merchant
2 days ago
*Company: CRED*
*Job Title:*
Merchant Engagement Specialist – Audi Segment
*Location: Chennai*
*Company Overview:*
CRED is a leading members-only platform that rewards financially responsible individuals with premium experiences, exclusive rewards, and intelligent payment solutions. We partner with top-tier brands—including luxury automotive leaders like Audi—to create exceptional lifestyle offerings for our community.
*Position Overview:*
We are looking for a proactive and experienced Merchant Engagement Specialist to manage and grow our merchant network in Chennai, specifically aligned with the Audi brand segment. The role involves identifying, onboarding, and nurturing high-quality merchant partnerships to deliver a seamless premium experience to CRED members.
*Key Responsibilities:*
Identify, onboard, and manage premium merchants associated with the Audi ecosystem (e.g., dealerships, service centers, lifestyle partners)
Conduct regular field visits and merchant audits to ensure compliance and brand integrity
Train merchant staff on CRED tools, systems, and campaign execution
Monitor merchant performance and handle issue resolution proactively
Coordinate with internal teams to roll out merchant-focused campaigns and promotions
Ensure brand guidelines and customer experience standards are maintained at all merchant touchpoints
*Requirements:*
Minimum 1 year of experience in merchant handling, onboarding, or field sales/audits
Experience working with merchants in retail, fintech, automotive, or luxury segments is preferred
Strong communication skills in English and Tamil
Willingness to travel within the city for on-ground merchant visits
Familiarity with digital payments, POS systems, or CRM tools is a plus
Self-driven, target-oriented, and well-organized
*Salary & Benefits:*
Performance-based compensation with lucrative incentives
Reimbursement for local travel and communication expenses
Opportunity to work with premium brand partnerships (e.g., Audi)
Fast-track career growth in a leading fintech and lifestyle platform
*Location:*
Chennai, Tamil Nadu (Field-based role with regular merchant visits)
How to Apply:
Please share your updated resume with the subject line "Application – Audi Merchant Specialist – Chennai" at:
HR Lakshmi Priya
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