Senior Travel consultant
7 days ago
Verbal and written communication in English is a must.
Background can be from any customer service industry, as long as the candidates themselves have traveled extensively or are very passionate about travel, such as watching vlogs, keeping up with updates on different destinations, creating their own itineraries, or planning trips themselves.
Key Responsibilities:
1. Customer Interaction & Support - Handle customer inquiries via phone, email, and chat professionally. - Provide detailed information on travel destinations, tour packages, itineraries, pricing, and policies. - Assist customers in selecting suitable travel options based on their preferences and budget.
2. Booking & Reservation Management - Process bookings, cancellations, modifications, and special requests efficiently. - Coordinate with airlines, hotels, transport providers, and other vendors to confirm reservations. - Ensure all bookings are accurate and documented in the company's system.
3. Issue Resolution - Address customer concerns, complaints, and feedback promptly and professionally. - Provide quick solutions to resolve issues related to bookings, travel arrangements, or services. - Escalate unresolved matters to senior management when necessary.
4. Sales & Upselling - Promote travel packages, upgrades, and add-on services to maximize revenue. - Maintain knowledge of current promotions, special offers, and seasonal discounts.
5. Documentation & Reporting - Maintain accurate records of customer interactions, transactions, and complaints. - Prepare daily, weekly, and monthly reports related to customer service activities.
6. Collaboration & Coordination - Work closely with sales, operations, and marketing teams to ensure smooth service delivery. - Coordinate with travel partners for itinerary changes, availability, and service quality.
Qualifications & Skills: -
Bachelor's degree in Travel & Tourism, Hospitality Management, or related field (preferred).
Prior experience in customer service, preferably in the tourism or travel industry.
Excellent communication skills in English and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Job Type: Full-time
Pay: ₹25, ₹30,000.00 per month
Application Question(s):
- Rate yourself in English between 1-10?
- What is your Current CTC?
- What is your expected CTC?
- What is your notice period?
Work Location: In person
-
Travel Consultant
3 days ago
Kolkata, West Bengal, India Hodophilia Holidays Full time ₹ 2,00,000 - ₹ 6,00,000 per year**Company DescriptionLoction , Kolkata46A, RAFI AHMED KIDWAI ROAD KOLKATA Park Street**Hodophilia Holidays is your trusted partner in creating unforgettable travel experiences, from spiritual getaways to international adventures. We specialize in group tours, custom holiday packages, and unique escapes that bring people together. Our services include...
-
Travel Consultant
1 week ago
Kolkata, West Bengal, India Travelxploria Full time ₹ 2,40,000 - ₹ 2,80,000 per yearCompany DescriptionTravelxploria Leisure Holiday LLP is one of the most reliable and rapidly growing travel companies in India, run by experienced travel enthusiasts. Our professional team helps clients find their ideal destinations worldwide through attractive packages. We take pride in offering the best-in-industry deals and services that meet all kinds of...
-
Travel Consultant
7 days ago
Kolkata, West Bengal, India Travelxploria Full time ₹ 6,00,000 - ₹ 12,00,000 per yearAbout TravelxploriaTravelxploriais one of India's most trusted and rapidly growing travel companies, built and run by passionate travel enthusiasts. With years of expertise, we craft unforgettable journeys and help our clients discover their dream destinations across the globe.Our professional team specializes in curating personalized travel experiences,...
-
Travel Sales Consultant
2 days ago
Kolkata, West Bengal, India Zenith Leisure Holidays Limited Full time ₹ 2,40,000 - ₹ 3,00,000 per yearAbout Company:Zenith Leisure Holidays Ltd. was established in 1997. It is one of the best Travel Company in India, offers a diverse range of National and International packages. We cater to group and family travellers, ensuring an exceptional experience with our affordable top-tier packages. Our mission is to win your heart, making us your go-to travel...
-
Senior Associate
5 days ago
Kolkata, West Bengal, India TIRUN Travel Marketing Full time ₹ 1,04,000 - ₹ 1,30,878 per yearCompany DescriptionTIRUN Travel Marketing is the exclusive India Representative for Royal Caribbean Cruises Ltd., handling a portfolio that includes Royal Caribbean International, Celebrity Cruises, Azamara Club Cruises, and Silversea. TIRUN pioneered the concept of cruising in India in 1993 and continues to provide exclusive sales, marketing, and...
-
Travel Consultant
2 weeks ago
Kolkata, West Bengal, India, West Bengal Travelxploria Full timeAbout TravelxploriaTravelxploria is one of India’s most trusted and rapidly growing travel companies, built and run by passionate travel enthusiasts. With years of expertise, we craft unforgettable journeys and help our clients discover their dream destinations across the globe.Our professional team specializes in curating personalized travel experiences,...
-
Travel Coordinator
27 minutes ago
Kolkata, West Bengal, India Energy Aspects Full time ₹ 4,00,000 - ₹ 12,00,000 per yearPurpose:Energy Aspects currently has an exciting opportunity for a Travel Coordinator to join our growing team in Kolkata. This full-time office-based role is a fantastic opportunity for a proactive candidate with an excellent administrative support toolkit to join our highly regarded team and be part of our successful growth story. Candidates with Executive...
-
Bilingual Travel
2 days ago
Kolkata, West Bengal, India Webvio Technologies Full time ₹ 1,20,000 - ₹ 3,00,000 per year@Webvio Technologies Pvt. Ltd. is hiring Bilingual Travel Consultants (French & English) in Kolkata Salary up to 25K + incentives (6L/month). B2 French required. Freshers welcome. 5-day work, odd-hour shifts, cab & bonuses. #Hiring #FrenchJobs
-
Accounts Manager
2 weeks ago
Kolkata, West Bengal, India The Travel Konnection Full time ₹ 2,40,000 - ₹ 3,60,000 per yearAbout Us:The Travel Konnection is one of Kolkata's leading travel agencies, offering customized domestic and international holiday packages since 2017. We believe in creating meaningful "Konnections" through unforgettable travel experiences — and now we're looking for a skilled Accounts Manager to join our growing teamPosition Overview:We're seeking an...
-
Senior Consultant ABAP
1 week ago
Kolkata, West Bengal, India QBA Worldwide Full time ₹ 6,00,000 - ₹ 18,00,000 per yearCompany DescriptionQBA Worldwide believes in transforming technology into business impact, designing solutions that empower businesses to grow smarter, move faster, and achieve more. We build transformation journeys for enterprises by aligning organizational strategies with modern technological capabilities for sustainable growth and competitive advantage....
