Senior MF Capacity Planner

About Us (Ensono)

Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients' digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today's systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500 associates globally and is headquartered in greater Chicago.

We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it's public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don't feel stuck in place. With cross-platform certifications and decades of experience, our technology experts have become an extension of your team so you're continuously innovating – doing more with less while remaining secure. And that's just the beginning.

Job Role

The expert level capacity planner must possess a comprehensive and authoritative knowledge in the Mainframe environment. The expert capacity planner has principal responsibilities in managing various mainframe client accounts to ensure optimal processing performance. This individual will also be expected to provide consultation and advisement to other technical principals within the mainframe disciplines. The expert capacity planner is actively engaged in authoring white papers, mentoring senior and other junior planners, and participating as speakers in seminars relating to mainframe capacity and performance. Other functions include identifying and developing critical capacity and performance analytics, developing future demand forecasts and providing recommendations to both Ensono and client on how to achieve the best performance on their mainframe compute environment. Extensive diagnostics and resolution ability contributing to incident root cause analysis. Performance analysis using tools/processes and/or vendor products to increase efficiency through automation and/or standard processes as appropriate. Actively participate in industry trends, products and service offerings, which are relevant to existing and emerging technologies. The planner will also interact with other technologies such as storage, virtual tape, and/or network in supportive of the client compute environment.

Job Responsibilities

• Extensive Mainframe experience (z-series, zos operating system, architecture and design, other peripheral systems supporting and interacting with the mainframe compute environment etc.)
• Mainframe scripting/programing experience, utilizing JCL and/or other coding languages.
• Extensive Statistical and analytical application experience (SAS, MXG, BMC, zpc3000 etc.)
• Microsoft Office proficiency
• Manage multiple projects with minimal support and continually shifting priorities.
• Advise, Consult and Support multiple client environments each having unique requirements and requests.
• Ability to publicly communicate and present to large audiences, including industry senior technical personnel and/or executive leadership.
• Weekend support infrequent but possible (1 out of 10 weekends)
• Support team on-call rotation.
• KPI identification and definition
• Developing client forecasting models
• Proficient in identifying system performance issues
• Mastery level knowledge and practical comprehension of corporate IT computing processes and methodologies
• Provides mentoring, technical consultation, training, and knowledge sharing to other associates and organizations.
• Develop technical strategies for the organization
• Lead and mentor on high complexity assignments
• Establish strong relationships with teams and outsource partners through continuous dialogue and support
• Perform comprehensive impact analysis of system performance parameters on the OS and support subsystems
• Provide technical expertise for client on-board / out-board activities
• Define, engineer, and deploy automation solutions for capacity team supported processes
• Perform Analytic Modeling tools used to right-size solutions
• Innovation thought leader on emerging technologies and automation solutions

Experience

• Typically requires a minimum of 7 years of related experience with a Bachelor's degree; or 5 years and a Master's degree; or equivalent work experience

Good to Have Skills

• Understands the competitive Mainframe landscape from both a business and technical perspective (especially capacity and performance)

Shift Timing

• 1.30pm to 10.30pm IST