Receptionist
10 hours ago
Job description:
Company Description:
Unique Concrete Technologies Pvt. Ltd., based in Lower Parel, Mumbai, is an ISO-certified construction firm with a turnover of ₹100+ crore. Established in 1999, the company specializes in building construction and fabrication. Over the years, UCT has steadily evolved by adopting advanced technologies and expanding its areas of expertise. Driven by a clear vision, a spirit of innovation, and a strong commitment to growth, the company continuously explores new horizons, uncovers fresh perspectives, and delivers cutting-edge solutions. Rooted in traditional values yet progressive in its approach, UCT has grown into a trailblazer known for delivering exceptional and reliable construction services.
Role Description:
This is a full-time Receptionist role, serving as the first point of contact for clients, visitors, and employees, to create a welcoming atmosphere while efficiently managing front-office operations. The role supports administrative tasks, ensures smooth communication across departments, and upholds the company's professional image.
Key Responsibilities:
· Greet and assist visitors with warmth, professionalism, and courtesy.
· Manage incoming calls, emails, and inquiries; route them to the appropriate department or individual.
· Maintain visitor logs, issue visitor passes, and follow security protocols.
· Coordinate meeting room bookings and ensure required arrangements are in place.
· Manage incoming/outgoing courier services and daily mail distribution.
· Maintain the reception area in a clean, organized, and presentable manner.
· Assist with basic administrative tasks such as filing, data entry, typing, and document handling.
· Support HR/Admin teams with coordination activities as required.
· Provide general office assistance to ensure smooth day-to-day operations
Qualifications:
· Graduate preferred.
· Professional certification in office management or administration (optional but an advantage)
Experience:
· 3–5 years of experience in a receptionist, front office, or customer service role.
· Experience in corporate offices, hospitality, or service environments preferred.
Technical Skills:
· Proficiency in MS Office (Word, Excel, Outlook).
· Basic knowledge of office equipment (telephone systems, printers, scanners).
· Familiarity with email handling and basic data entry.
· Experience with visitor management systems (preferred)
Soft Skills:
· Excellent verbal and written communication skills.
· Pleasant personality and strong customer service orientation.
· Professional attitude, grooming, and etiquette.
· Strong organizational and multitasking abilities.
· Ability to remain calm, polite, and effective under pressure.
· Good interpersonal skills and positive attitude.
· Time management and attention to detail
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