Customer Service/Customer Support Internship in Bangalore

2 days ago

Bengaluru, Karnataka, India Lagorii Full time ₹ 3,00,000 - ₹ 6,00,000 per year

As a Customer Service/Customer Support intern at Lagorii, you will have the opportunity to work in a fast-paced and dynamic environment, providing exceptional support to our customers. Your proficiency in MS-Excel, English (both spoken and written), Hindi (spoken), and Shopify will be invaluable in ensuring a positive customer experience.

Key Responsibilities

  • Respond to customer inquiries and provide timely and accurate information via email, phone, and chat.
  • Assist customers with order processing, tracking, and issue resolution.
  • Use MS-Excel to analyze customer data and trends to improve service quality.
  • Collaborate with the sales and marketing teams to optimize customer retention and satisfaction.
  • Help manage the Shopify platform, updating product listings and ensuring a seamless online shopping experience.
  • Contribute to the development of customer service policies and procedures.
  • Work closely with the team to identify opportunities for improvement and innovation in customer support processes.

If you are a proactive and detail-oriented individual with a passion for delivering exceptional customer service, we want to hear from you Join us at Lagorii and gain valuable hands-on experience in a thriving e-commerce environment.

About Company: Established in 2020, Lagorii is an e-commerce marketplace for kids' clothing and accessories. We aim to provide our partner brands with a top-notch platform to sell directly online and provide key branding services that will truly help them scale their business. Our team is dedicated to a mission to serve our Indian manufacturers. By leveraging technology, creativity, innovation, and most importantly, our passion, we provide a reliable sales channel.

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