Front Desk Associate
2 weeks ago
About the Company:
A leading global fitness & wellness brand with luxury studios in Mumbai and worldwide, offering a unique and specialized fitness experience that blends innovation, energy, and service excellence.
Role: Client Service Associate / Front Desk Executive
Location: Grant Road (Kemps Corner) & Bandra, Mumbai
Work Mode: On-site | 6 days/week (rotational weekends)
Salary: ₹25,000 – ₹35,000 per month (negotiable)
Key Responsibilities:
- Welcome and assist clients in a premium fitness studio environment
- Guide clients through memberships, packages, and retail offerings
- Manage front desk operations — scheduling, inquiries, check-ins
- Maintain accurate records and daily reports
- Coordinate with trainers and operations teams to ensure a smooth experience
- Handle customer queries, payments, and feedback gracefully
Ideal Candidate:
- Prior experience in hospitality, front desk, or retail preferred (Freshers welcome)
- Excellent spoken English and local language proficiency
- Warm, professional, and service-oriented demeanor
- Comfortable working weekends and rotational shifts
- Passion for health, wellness, and customer experience
Why Join Us:
Work with a global wellness brand with luxury studios
Grow in client experience, operations, and leadership roles
Energetic and dynamic team environment
Performance-driven incentives
Job Types: Full-time, Permanent, Fresher
Pay: ₹25, ₹30,000.00 per month
Benefits:
- Provident Fund
Application Question(s):
- Current CTC?
- Expected CTC?
- This role has an aspect of Soft sales and lead generation, are you comfortable with that?
- Are you comfortable with rotational shifts and working on weekends?
- What is your Notice period?
Education:
- Diploma (Required)
Language:
- English (Required)
Work Location: In person
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