Software QA Engineer

Cisco Meraki, a division of Cisco Networking, is a cloud-managed IT company and leader in cloud-controlled Wi-Fi, routing, and security. Our intuitive platform enables organizations of all sizes to deliver customer and employee experiences at scale. To provide outstanding technologies to our customers, we've created an outstanding company culture for our employees. One where a diverse set of backgrounds, perspectives, and experiences craft our work and fuel our evolution. One that is collaborative, flexible, and inclusive and provides employees with the autonomy to develop technology that's accessible and secure for everyone

Meraki Software Engineers breathe life into our cloud-managed network-attached devices, which include switches, routers, wireless access, and security cameras. We use real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. We are passionate about building real products that our customers love. We are looking for a passionate and experienced System QA Engineer to join our Cisco Meraki team, passionate about testing our enterprise switching products.

In this role, you will be responsible for validating the quality and adaptability of our switching platforms through comprehensive system-level testing. Your work will directly impact the stability, scalability, and performance of our networking solutions deployed in real-world customer environments.

You are an ideal candidate if you have:

• 5+ years of experience in software or system quality assurance, with a strong focus on system-level testing of enterprise switches.
• Hands-on experience crafting and performing solution tests, scale/stress tests, and performance tests that simulate realistic deployment and traffic conditions.
• Good understanding and practical knowledge of standard Layer 2 and Layer 3 networking protocols, including but not limited to STP, RSTP, MSTP, VLAN, Link Aggregation (LAG), OSPF, BGP, VRRP, DHCP, and multicast, ipv4, ipv6, security features, and other related technologies
• Proven ability to build and maintain high-quality test plans that ensure end-to-end system validation and uncover edge cases early.
• Experience in debugging sophisticated system-level issues, analyzing test results, and collaborating closely with development and product teams.
• Familiarity with Cisco Meraki or other enterprise-class switches, and confidence working in Cloud-based configuration environments.
• Proficiency in working with Linux systems and using command-line tools for test execution and log analysis.
• Hands-on experience in configuring and using traffic generators such as IXIA for performance, scale, RFC testing is Preferred.
• A strong team player approach, with a can-do attitude and a willingness to take ownership and jump in wherever needed.
• A Bachelor's or Master's degree in Computer Science, Electrical Engineering, or a related technical field, or equivalent hands-on experience.
• Excellent written and verbal communication skills.

Bonus points for:

• Scripting or automation experience using Python or Ruby for test setup, Orchestration, or data analysis.
• Familiarity with CI/CD pipelines or automated test frameworks.
• Familiarity with SIFOs and PoE related testing experience
• Experience with Cisco IOS, Catalyst Switch

At Cisco Meraki, we're challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We're building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

Message to applicants applying to work in the U.S. and/or Canada:
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

• 75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.