Servicenow Architect || 12

2 weeks ago

Gurgaon, Haryana, India Capgemini Full time US$ 90,000 - US$ 1,20,000 per year

Job Description

  • Experienced ServiceNow Architect with proven capability and experience to support building ServiceNow Capability.
  • Lead the ServiceNow solution architecture design and enhancement activities across Enterprise ServiceNow program of work
  • Assures technical integrity of proposed solutions
  • Advises on the impact of design options to related programs and on the process for assessing such impact.
  • Co-ordinates design and development activity within a program, acting as custodian of plans and policy for the platform.
  • Responsible for supporting, developing, configuring, testing, implementing, and maintaining the Service Desk application - Service Now.

Job Description - Grade Specific

  • Experience in a customer-centric support role, preferably in environment providing IT services
  • Experience in Application Support or IT support.
  • A detailed understanding of the user / business function, work process and key business outputs.
  • Experience of service desk applications including configuration.
  • Detailed understanding of ITIL processes and application
  • Scripting experience - JavaScript, HTML
  • ServiceNow Certified System Administrator qualification or proven recent experience in system administrative duties in ServiceNow. ServiceNow Implementation Specialist and Application Developer are added advantages.
  • A team player who can balance need, risk and pragmatism when developing solutions.
  • Good analytical skills, structured and methodical approach, highly organized

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