ServiceNow User Experience Architect

2 days ago


Gurgaon, Haryana, India beBeeServiceNow Full time ₹ 20,00,000 - ₹ 40,00,000
Job Overview

This role entails designing and implementing user interfaces on the ServiceNow platform.

Key Responsibilities:
  • Design and develop UI/UX solutions for customers utilizing ServiceNow's UI Builder.
  • Collaborate with stakeholders to craft engaging and intuitive interfaces.
  • Architect and implement portal and workspace solutions incorporating customization in AngularJS, HTML, CSS, and JavaScript.
  • Incorporate ServiceNow with third-party tools and cloud platforms.
  • Maintain design consistency and adhere to ServiceNow best practices.
  • Provide guidance to teams on portal scripting, UX frameworks, and UI Builder customization.
  • Support ITSM and ITOM modules and lead architectural decisions.
Required Skills and Qualifications:
  • 7-10 years of IT experience, particularly with ServiceNow architecture.
  • Familiarity with UI Builder, AngularJS, HTML, CSS, JavaScript, and JSON.
  • Solid understanding of UX/UI design principles and CSS-based development.
  • Knowledge of ServiceNow client/server scripting and APIs.
  • Awareness of ITSM, CMDB, Service Catalog, and Virtual Agent.
  • Excellent leadership, stakeholder management, and problem-solving skills.
  • Strong communication and mentoring capabilities.
Why This Role?

The ideal candidate will possess a unique blend of technical expertise and leadership abilities. We are seeking someone who can navigate complex system integrations while driving team success.



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